Claims Consultant
Found in: Talent SG C2 - 2 weeks ago
Munich Re is the world’s largest reinsurer and a leading provider of reinsurance solutions in Asia. The Regional Centre in Singapore has grown and expanded substantially over the past years with more than 300 employees. Southeast Asia is one of the most exciting regions in the world and offers great opportunities for Munich Re.
Reporting to the Senior Manager Claims, Life Health SEA, the Claims Assessor will work in the Munich Re Singapore claims team focused on technical claims assessment and providing exceptional client/customer service.
Your job:
Assess claims on a portfolio of CI, TPD, LTC, Death and provide expert advice to clients on said portfolio
Advise and support client companies on disputed / complex claims, claims management practices and assessments procedures
Be an expert or have the ability to become an expert on reinsurance treaties, reinsurance procedures and training
Involvement in quotations for all treaties, including creation of claims guidelines for all products
Build and maintain client relationships
Participate in audits of client companies, including providing analysis of risk mitigation and practical solutions on business improvements
Work with company partners including client management, pricing, underwriting and regional claims and underwriting with a view to managing and highlighting main risks for the portfolio
Work collaboratively within the Munich Re Singapore team to lead process and technical improvements on claims
Involved with industry associations and groups including representing the interests of Munich Re
Undertake training and seminar sessions with clients
Your profile:
5-10 years of life insurance experience in a claims assessor role
Reinsurance life claims experience would be desirable but not essential. Knowledge of reinsurance practices will be an advantage
Technical competencies assessing CI, TPD, Death, LTC claims
Experience in claims auditing (internal quality assurance) will be an advantage
Language abilities in either Thai, Mandarin, Malay (Bahasa), Indonesian (verbal and written) will be looked upon favourably
Qualifications in science, medical science, pharmacy, insurance related studies would be beneficial
Willingness to undertake client audits (within and outside of Singapore- Asia region)
Conscientious, diligent and a self-motivated team player.
Someone with a ‘can do’ attitude who can work with a variety of stakeholders both internally within Munich Re and outside of Munich Re
Client-service oriented individual
Excellent interpersonal, communication (both verbal and written) as well as organisational abilities
Demonstrate initiative and sound decision-making skills with an ability to work under pressure
Our Benefits:
Comprehensive insurance coverage
Flexible hybrid working conditions
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