Customer Service Officer

7 months ago


Singapur, Singapore Panasonic Connect Asia Full time

Job description

Project Support and Logistic Controller

Project Support Task Jobs Description

Create eforms - Sales Ledger Received Sales ledger from accounts and raise eform in system for approval.

Create einvoice Received invoice from customer, check invoice content, send email to request for system invoice.

Co-ordinate with customer for billing and payment.

Logistic Controller Task Jobs Description

Process Payment Received Invoice from Partners / Customers, tally billing against claim data.

Submit invoice with all document in system and submit for approval.

Process warranty - Claims Received email from customer for warranty claim, check on claim data & claim item.

Create job, order parts.

Contact customer for parts collection.

Urgent plan order (NSP Ordering) Gather all the required parts in system.

Check if the parts meets the requirement to order. After confirming, place the order through system.

Daily Picking - (Standby) Draw out parts from system, collect from warehouse and issue to technician.

Job Requirements

Requirements:

•Minimum GCE N/O Level

•At least 3 years working experience in customer service line

•Familiar with Microsoft Office

•Good communication skills

•Pleasant & customer service oriented

•Analytical & problem solving skills

•Responsible & Meticulous

•Able to multi task and work under pressure

•Physically Fit



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