Business Management and Operations Transformation Lead

5 months ago

Singapur, Singapore HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Business Management and Operations Transformation Lead.

Principal Responsibilities 

Digital Business Services (DBS) provides essential support for the bank through operations, technology, key central business services such as procurement and real estate management, and a worldwide network of Chief Operating Officers.

The role of the Business Admin and Operations Transformation (OT) is to support both Country Head of Operations and the Regional Head of Business Management / Transformation Office with the business management of the OT function Including managing a $13m direct cost base, headcount of (+850 offshore staff) for Singapore Operations entity associated tooling, reporting, recharging The role will drive strategic work such as organisational design, target operating model, process re-engineering and location strategy including change management commercialization This role will report to the Head of the Operations and work with Regional Operations transformation / Business management office (including Technology and Transformation Services) to ensure E2E operational service delivery

In this role, you will lead and support on the delivery of:-

Cost and Performance – Manage the cost, budget, financial plans, forecasts .and actuals (working with Finance) including billing and recharging of Operations Transformation direct and indirect costs to the Global Businesses and regions. Lead the process for capitalisation of non-Tech transformation costs Project Management – Project work and process re-engineering for Transformation Office processes to enhance the support provided to the transformation delivery teams including working with multiple Business in WPB , WB , GPS etc for BWOT program delivery Business Reporting - Oversee the Anaplan tooling team who manage the system that enables detailed transformation costs and benefits reporting. Deliver processes to manage the demand and approvals for consultancy expenditure. Operational Management – Help manage Operational Transformation objectives and develop and action changes required to achieve targets including risk and controls Requirements Prior Business Management/COO, accountancy/Finance or management consulting experience is highly desirable Demonstrable results in delivering success in terms of budget management, resource management, financial management and executive reporting is essential Proven ability to analyse complex issues and identify / assess the long-term, strategic implications for Operations Transformation, the Bank and its customers Project management experience to be able to deal with changing tasks, responsibilities and priorities

  • Business Transformation and Operations Lead

    4 weeks ago

    Singapur, Singapore HSBC Full time

    Transforming Business Operations for SuccessHSBC is seeking a high-calibre professional to lead our Digital Business Services team as a Business Management and Operations Transformation Lead.Key ResponsibilitiesThe successful candidate will support the Country Head of Operations and Regional Head of Business Management/Transformation Office in managing the...

  • Operational Transformation Lead

    4 weeks ago

    Singapur, Singapore Unison Consulting Pte Ltd Full time

    Operational Transformation LeadUnison Consulting Pte Ltd is seeking an experienced Operational Transformation Lead to join our team. The successful candidate will work closely with our Ops team to review and transform our Target Operating Model for new platform implementations.Key Responsibilities:Review and sign off on requirements for new operating...

  • Operational Transformation Lead

    7 months ago

    Singapur, Singapore Unison Consulting Pte Ltd Full time

    Will work with Ops team to review Target Operating Model for new platform implementation. Test and sign off any requirements for new model. Develop and lead the strategic transformation roadmap for operations within the Transfer Agency and Funds Post Trade/Order Management domain. Lead and manage change initiatives, ensuring seamless transitions in...

  • Senior Business Transformation Manager

    4 weeks ago

    Singapur, Singapore DBS Bank Full time

    Job SummaryDBS Bank is seeking a Senior Business Transformation Manager to drive process improvements and transformation initiatives across Group Finance. The ideal candidate will have a strong understanding of financial operations and frameworks, as well as experience in leading change and process improvement.Key ResponsibilitiesLead process assessments,...

  • Digital Transformation Lead

    4 weeks ago

    Singapur, Singapore StarHub Full time

    Job Title: Digital Transformation LeadJob Summary:The Digital Transformation Lead is responsible for driving the digital transformation of StarHub's website, ensuring seamless product discovery journeys in alignment with industry and UX best practices. This role requires a strong understanding of digital marketing trends and the ability to propose the...

  • Director, HR Transformation Lead

    4 weeks ago

    Singapur, Singapore Prudential plc Full time

    Job DescriptionPrudential plc is seeking a visionary leader to drive the transformation of its HR function. As Director, HR Transformation Lead, you will be responsible for implementing an effective HR operating model that aligns with the company's business goals.The successful candidate will have a proven track record in transforming HR functions to drive...

  • Ops Transformation Lead

    7 months ago

    Singapur, Singapore Unison Consulting Pte Ltd Full time

    Unison Consulting Pte Ltd is currently seeking an experienced Ops Transformation Lead to join our team. In this role, you will be responsible for driving operational transformation initiatives within the organization. You will lead and oversee the implementation of process improvement projects to streamline operations, reduce costs, and enhance efficiency....

  • Business Process Transformation Lead

    4 weeks ago

    Singapur, Singapore AIA Full time

    About AIA's MovementAIA is driving a movement to create a healthier, more sustainable future for everyone. If you share this vision, we invite you to join us.About the RoleAs a Business Process Transformation Lead, you will play a key role in optimizing business processes and leading change initiatives to improve operational efficiency.Key...

  • Business Process Transformation Lead

    6 months ago

    Singapur, Singapore AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. So if you believe in inspiring a better future, read on. About the Role Join us today as Business Process Transformation Lead today Optimise business processes and lead change initiatives to improve operational efficiency. Collaborate with...

  • Operational Transformation Specialist

    4 weeks ago

    Singapur, Singapore Unison Consulting Pte Ltd Full time

    Operational Transformation LeadUnison Consulting Pte Ltd is seeking an experienced Operational Transformation Lead to drive operational transformation initiatives within the organization.Key ResponsibilitiesLead and oversee the implementation of process improvement projects to streamline operations, reduce costs, and enhance efficiency.Collaborate with...

  • Digital Transformation Lead

    4 weeks ago

    Singapur, Singapore FairPrice Group Full time

    Job Title: Digital Transformation LeadJob Summary:FairPrice Group is seeking a highly motivated and experienced Digital Transformation Lead to join our team in Singapore. As a key member of our Digital Transformation team, you will be responsible for leading and managing commercial tech-related user requirements and initiatives for our Online Marketplace.Key...

  • Business Transformation Consultant

    4 weeks ago

    Singapur, Singapore CAPCO Full time

    About CapcoCapco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry...

  • Senior Principal

    4 weeks ago

    Singapur, Singapore Infosys Singapore & Australia Full time

    Senior Principal - Insurance TransformationAt Infosys Singapore & Australia, we are seeking a highly experienced Senior Principal to lead our Insurance Transformation practice. As a key member of our team, you will be responsible for driving business growth, developing strategic relationships, and delivering transformational change to our clients in the...

  • Digital Transformation Project Lead

    4 weeks ago

    Singapur, Singapore PBA Group Full time

    Job SummaryThe Digital Transformation Project Lead is responsible for driving digital transformation projects across the company. This is an analysis-heavy role, requiring the ability to continuously monitor business needs, introduce new technologies, and process improvements to drive organizational productivity and efficiency. The ideal candidate would...

  • Digital Transformation Lead Trainer

    4 weeks ago

    Singapur, Singapore Boston Consulting Group Full time

    Unlock the Potential of Digital TransformationAs a Lead Trainer for Digital Transformation and Change Management, you will play a pivotal role in developing and delivering high-quality training programs that drive digital transformation across Asia Pacific. Your expertise will be instrumental in creating and enhancing curriculum content, ensuring it remains...

  • Airport Operations Transformation Specialist

    4 weeks ago

    Singapur, Singapore Changi Airport Full time

    Transform Airport Operations with UsThe Airport Operations Strategy & Transformation (AOST) team is the innovation pillar under Airport Management, driving transformation for airport operations. We're seeking a self-driven individual to join our team and contribute to shaping the future of airport operations.As a key member of our team, you'll have the...

  • ERP Transformation Manager

    4 weeks ago

    Singapur, Singapore Mandai Wildlife Group Full time

    ERP Transformation and Logistics ExpertMandai Wildlife Group is a unique wildlife and nature destination in Singapore, home to world-renown wildlife parks that connect visitors to the fascinating world of wildlife. We are driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, that will...

  • Assistant Vice President, Transformation Office

    4 months ago

    Singapur, Singapore Mandai Wildlife Group Full time

    Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature...

  • Senior Vice President, Business Transformation and Operations

    4 weeks ago

    Singapur, Singapore United Overseas Bank Full time

    Senior Vice President, Business Transformation and OperationsUnited Overseas Bank is seeking a Senior Vice President to lead the Technology and Operations function. This role will be responsible for managing the bank's technology and operational processes, ensuring they are aligned with business objectives and meet the highest standards of quality and...

  • Business Development Manager for Collaboration Transformation

    4 weeks ago

    Singapur, Singapore Lenovo Full time

    About the RoleWe are seeking a highly skilled Business Development Manager to join our Collaboration Transformation team at Lenovo. As a key member of our team, you will be responsible for building and executing operational plans for Collaboration Transformation products and options.Key ResponsibilitiesBuild partnerships with existing, current, and new Smart...