Luxury Fashion Store In-Charge
3 months ago
Our client is a luxury fashion brand in particular as well as ready-to-wear, bags, and other accessories
Job Responsibilities:
- Supporting Store Manager in organizing, planning, and implementing strategies to achieve sales goals and overall store success
- Collaborating closely with the Store Manager to achieve sales objectives by implementing sales strategies and promotions and monitoring sales metrics
- Providing a high level of customer service by assisting customers, addressing their questions, and resolving any issues
- Ensuring that customers are properly registered on the member app for effective customer segmentation
- Assisting the Store Manager in overseeing and supervising daily store operations, including opening and closing procedures, security measures, returns, and cash handling operations
- Contributing to maintaining accurate inventory levels by monitoring stock, placing replenishment orders, and managing product replenishment
- Organizing and maintaining the store layout in line with company strategies
- Actively participating in staff training and assigning shifts
- Supporting the Store Manager in monitoring employee performance
Job Requirements:
- More than 3 years' experience as a shop supervisor
- Familiar with the luxury goods industry and understand the development of brands and fashion trends
- Good communication skills and interpersonal skills
- Customer service and results orientated
- Proactive, image and detail oriented
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