Quality Implementation Specialist

1 month ago

Singapur, Singapore TikTok Full time

About the team

This role is part of the Quality Solutions and Implementation team in the Training and Quality pillar of Trust and Safety Operations. Focused on improving quality, the Quality Implementation Specialist will successfully implement quality assessment systems, solutions, and quality improvement projects across our end to end global quality ecosystem for TikTok. This role will be a key conduit between the TnQ Quality Solutions team and the Quality Operations and Moderation teams with oversight to all impacting change to front line teams. Responsibilities- Build strong relationships across Quality Solutions, Quality Operations, Training & Performance Improvement and moderation teams to drive successful adoption of key quality projects. - Responsible for the successful implementation of quality systems, solutions and projects across teams and regions of our end-to-end quality ecosystem. - Provides effective change management and governance across a region to ensure strong alignment between all parts of the quality ecosystem. - Partners with key regional stakeholders to calibrate, drive consistency in performance and land change effectively. - Coordinate training needs/requests for new systems/improvements between Quality Solutions, the Training & Performance Improvement team and moderation teams. - Pro-actively evaluate the impact of upcoming policy/product/process changes for a project in order to co-ordinate and ensure their effective implementation and positive impact end users.- Partners with key stakeholders to provide a strong feedback mechanism to Quality Solutions to ensure continuous improvement of our quality system.

Minimum Qualifications - Bachelor's Degree or equivalent education, ideally in computer science or business. - Experienced project/program manager with a strong track record of successfully implementing transformational regional or global projects/programs. - Lean six sigma qualification or equivalent experience is a plus. - Excellent command of English, ability to use English as a working language- Excellent communication skills, stress-resilient and strong ability to adapt to any changes.- Ability to work independently and manage multiple projects simultaneously - Strong change management experience. - Strong influencing skills. Preferred Qualifications- 1+ years' experience working on content quality, safety or policy is preferred.- Regional/global stakeholder management experience is preferred Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

  • Software Implementation Specialist

    1 month ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionAbout the Job Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without...

  • Software Implementation Specialist

    4 weeks ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionAbout the Job Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without...

  • Software Implementation Specialist

    1 month ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    About the Job Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus...

  • Software Implementation Specialist

    4 weeks ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    About the Job Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus...

  • ERP Implementation Specialist

    2 months ago

    Singapur, Singapore Cantier Systems, Inc. Full time

    ERP Implementation Specialist An implementation specialist meets with the client after a sale is made. He leads a session to collect data, documents, and other information and create specifications that describe how the system will be implemented for the client. Following the meeting,the specialist creates a project plan and schedule that lists...

  • ERP Implementation Specialist

    4 weeks ago

    Singapur, Singapore Cantier Systems, Inc. Full time

    ERP Implementation Specialist An implementation specialist meets with the client after a sale is made. He leads a session to collect data, documents, and other information and create specifications that describe how the system will be implemented for the client. Following the meeting,the specialist creates a project plan and schedule that lists...

  • Quality Specialist

    2 weeks ago

    Singapur, Singapore IQVIA Full time

    Job Overview The Quality Specialist is responsible to carry out and adopt the global Quality Plan according to the specific needs defined by the scope of the assignment, to assist the assigned business line staff in improving compliance with relevant International Conference on Harmonization (ICH), Good Clinical Practice (GCP), Standard Operating...

  • Implementation Support Specialist

    17 hours ago

    Singapur, Singapore Recruit Express Pte Ltd Full time

    Implementation Support SpecialistRotating shiftsBoon Keng1 year contractJob Scope:The Implementation Support Specialist will be responsible for the implementation of the new EMR system across hospitals in Singapore. Will work with users to provide ground support pre and post go-live, facilitate with User Acceptance Testing (UAT) and training of end-users on...

  • (Senior) Quality Specialist

    1 month ago

    Singapur, Singapore IQVIA Full time

    Job Overview The Quality Specialist is responsible to carry out and adopt the global Quality Plan according to the specific needs defined by the scope of the assignment, to assist the assigned business line staff in improving compliance with relevant International Conference on Harmonization (ICH), Good Clinical Practice (GCP), Standard Operating...

  • (Senior) Quality Specialist

    4 weeks ago

    Singapur, Singapore IQVIA Full time

    Job Overview The Quality Specialist is responsible to carry out and adopt the global Quality Plan according to the specific needs defined by the scope of the assignment, to assist the assigned business line staff in improving compliance with relevant International Conference on Harmonization (ICH), Good Clinical Practice (GCP), Standard Operating...

  • Quality Specialist

    2 months ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionPosition Summary ResponsibilitiesPrimary Responsibilities• Inspect, test and sample materials or assembled parts or products for defects and deviations from specifications• Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments• Discuss...

  • Quality Specialist

    4 weeks ago

    Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionPosition Summary ResponsibilitiesPrimary Responsibilities• Inspect, test and sample materials or assembled parts or products for defects and deviations from specifications• Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments• Discuss...

  • Quality Specialist

    2 months ago

    Singapur, Singapore Baxter Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Quality Specialist

    2 weeks ago

    Singapur, Singapore Baxter Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Quality Specialist

    4 weeks ago

    Singapur, Singapore Baxter Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Senior Quality Assurance Specialist

    2 months ago

    Singapur, Singapore GXS Full time

    Get to know our Team: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. We are focused on promoting and developing healthy saving and investment practices across generations. Get to know the Role: We are living in exciting times. Technology is...

  • Senior Quality Assurance Specialist

    4 weeks ago

    Singapur, Singapore GXS Full time

    Get to know our Team: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. We are focused on promoting and developing healthy saving and investment practices across generations. Get to know the Role: We are living in exciting times. Technology is...

  • Moderation Guidances

    2 months ago

    Singapur, Singapore TikTok Full time

    About The Team :The global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. We work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the...

  • Moderation Guidances

    4 weeks ago

    Singapur, Singapore TikTok Full time

    About The Team :The global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. We work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the...

  • Implementation Support Specialist

    17 hours ago

    Singapur, Singapore Recruit Express Pte Ltd Full time

    Implementation Support SpecialistRotating shiftsNovena / Orchard1 year contractJob Scope:Implementation of a new system across hospitals. Provide ground support, facilitate with User Acceptance Testing (UAT) and training of end-users.Job Responsibilities:• Provide clinical support for continuity of clinical systems such as Sunrise Clinical Manager (SCM),...