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Manager, Travel Services, Asia Pacific
3 weeks ago
The Role
Baker McKenzie is modernizing its professional and business services functions to improve the efficiency and effectiveness of how it delivers services to clients. One component of this transformation is the consolidation of 70+ local travel programs into a global, centralized travel program. The regional travel manager team will support the ongoing implementation project as well as provide best-in-class support to Baker McKenzie partners and staff as they engage with the new travel program and be instrumental in helping to continue to improve the program as it matures.
Responsibilities
The Firm Travel Services team is responsible for the successful implementation of a global travel program and a single global travel agency. Once implemented, they will be responsible for the ongoing operations and management of the Firm's travel agency partner. They will:
Travel Requirements
Each Regional Travel Manager must be able to support the global Firm as required. This includes potential travel, primarily within the region, up to 30% of the time during peak periods.
About The Team
Function
The Firm Travel Services team is responsible for the Firm's new global travel program and the management of the selected travel agency services provider. This includes managing issues and queries, supporting the procurement of discounts with airlines and hotels, engagement with travelers and travel arrangers, communications, travel technology, reporting requirements, and delivering additional value to the Firm by effectively and efficiently managing one of the largest discretionary expense line items.
This role will report to the Associate Director, Firm Travel Services.
The key relationships of this role are with the global Firm Travel Services Team. In addition to other team members, key relationships will be with the operations and secretarial leads within your region, frequent travelers and travel arrangers, as well as regional and global leadership responsible for administration, operations, and risk management.
About The Candidate
Technical skills, qualifications, and experience
Personal qualities
These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location.
Know-how
Dedication
Driven by a strong personal sense of integrity and upholds exemplary quality standards Prepares thoroughly, takes responsibility, uses initiative, and is selfreliant to ensure work progresses to the fullest extent possible Hardworking and diligent with a keen understanding of client demands Demonstrates composure when dealing with difficult situationsPersonal Impact
Uses complex, coordinated influencing/negotiation strategies, adapted to people, organizations, and/or the situation, networks Leverages direct reports to facilitate increased collaboration across the organization Builds partnerships based on a common agreement that acknowledges individual differences but creates a new commonality beyond root belief large-scale Creates a positive impression at all times; develops relationships through collaboration and reciprocity Negotiates to achieve mutually satisfactory outcomes; shows good judgment on when to stand strong and when to compromise Invests in, nurtures, and builds a network of productive relationshipsHumanity
Respectful to others, regardless of their position, and earns the respect of others by being transparent Has care and concern for others and a genuine interest in others as people Treats delicate or confidential issues with discretion About Baker McKenzie
Complex business challenges require an integrated response across different markets, sectors, and areas of law. Baker McKenzie's client solutions provide seamless advice, underpinned by deep practice and sector expertise, as well as first-rate local market knowledge. Across more than 70 offices globally, Baker
McKenzie works alongside our clients to deliver solutions for a connected world.
We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people -- regardless of race, religion, or belief if any, gender, gender identity, disability, sexual orientation, or age -- to fulfill their professional aspirations with us.
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