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Vice President – Social Media and Public Relations

3 months ago

Singapur, Singapore Everise Full time
Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today

Position Purpose:

The main objective of the Public Relations and Social Media teams is to increase the share of voice and brand recognition for the company in key markets while also protecting and elevating the company’s reputation globally. Brand entails branding and design, along with brand-driven marketing and advertising. The objectives of the brand team are to create and maintain a strong, recognizable brand through high-quality creative work and effective marketing campaigns.

Principle Accountabilities:

  • Oversee brand and communications via the management of 4 teams: Public Relations, Internal Communications, Branding, and Social Media

  • Develop, drive, and evaluate strategies for the 4 teams

  • Set and drive the team to meet quarterly OKRs

  • Ensure team processes are developed to set up all teams for success

  • Evaluate tools and resources for teams regularly to ensure success

  • Ensure campaign execution for all 4 teams is at the highest level

  • Work independently to manage projects, i.e., lead by example

  • Mentor and nurture brand and communications team members, grooming leaders for and within the organization

  • Represent the company to media and at other public forums when called upon

  • You will also be tasked to assist the CEO in organizing company events, both external and internal, that help to meet brand and communications objectives

Attributes & Attitude:

  • Exceptional creativity and problem-solving skills

  • Proficiency in analytical research, leadership, and strategic planning

  • Ability to work under high-pressure work environment

  • Willing to challenge that standard thinking with new ideas, approaches & solutions

  • Strong-decision making skills and determination to see projects through to the end

  • Self-directed and able to work independently

Knowledge:

  • Qualification: College Degree in Management or Marketing

  • Experience: Must have 13-15 years of experience in Public Relations & Brand with experience in the Contact Center Industry or any service-related industry

  • Must have experience handling C-Suite

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.