Senior Associate/Associate, Account Documentation Specialist, Wealth Management Ops, Consumer Banking Operations, Technology

4 months ago


Singapur, Singapore DBS Bank Full time

Business Function


Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​
Responsibilities  Competent & well-versed in the Guidelines for Client Onboarding & Data Maintenance CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate) Competent & well-versed in different Corporate entity structures & corresponding documentation requirements and account structuring knowledge Documentation review for client onboarding and static data maintenance and transactions documents. Coordination & stakeholder management skills to reach out to different stakeholders , KYC, L&C, FCSS etc particularly for complex account document review cases Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action. Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA. Generate and follow through with various reports (eg: daily & exception reporting, aging etc.) To support and deliver team KPI and objectives. Handling various duties & ad-hoc project assigned to the team. Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems. Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions. Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead. Able to work in fast paced environment Shows capability in adapting to fast changing environment Good communication skills Able to work at Jurong East

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.



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