Mgr, Tech Prod Training

1 month ago

Singapur, Singapore Carrier Full time

Country:

Singapore

Location:

251 Jalan Ahmad Ibrahim, Singapore

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

Role Responsibilities

  • Develop technical training materials from new products launches like OptimaLINE and “reefer of future”, new upgrades and modifications for both device and software, including telematics. Create instructional content for technical subjects, which may include, engineering principles, or other specialized knowledge areas for all our products.

  • Collaborate with subject matter experts and users to ensure accuracy and relevance of training materials and content, including updates on existing training content and materials.

  • Responsible for product, sales, service, channel and telematics training to internal and external customers.

  • Constantly stay updated with the latest marine industry and reefer technology advancements and regulatory requirements to keep abreast of emerging trends.

Role Purpose

  • Responsible for leading Global Container Aftermarket & Service training.

  • Designing and ensuring training programs to build capabilities across field service and customers including service delivery partners. This will include in-person training where needed and working directly with field service staff to support training delivery at customers sites.

  • Incumbent will coordinate global container training schedule and administer training registration through available tools and platform. This role will ensure use and development of electronic media. 

  • Incumbent will need to work closely with Technical Services Team and assist product Engineers through technical training and presentation manuals.

Minimum Requirements

  • Bachelor’s degree/diploma in engineering or related field, preferably Masters, with at least 4 years of relevant industry and training delivery experience

  • Exposure to marine or transport refrigeration segments will be an additional advantage.

  • Experience in designing and conducting training on temperature-controlled logistics or similar B2B industry segments will be preferred.  

  • Proven training delivery and communication skills, with the ability to convey complex technical information in a simple and easy to understand curriculum format

  • LOCATION: Singapore (Global Container HQ Factory)

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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