SSEA CMB Business Manager

1 month ago

Singapur, Singapore HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Commercial Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Commercial Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.

We are currently seeking a high calibre professional to join our team as a SSEA CMB Business Manager - Engagement.

Principal Responsibilities

Lead the creation of the S&SEA CMB people engagement strategy, working in conjunction with S&SEA CMB ExCo and Functional stakeholders Have oversight of the deployment of the people engagement strategy via the S&SEA CMB team ensuring effective change and project management methodologies are championed and deployed Build effective relationships with key business stakeholders in order to support the implementation of new and existing people engagement activity Work in partnership with functional specialists providing insight into the needs and challenges of implementing people engagement activity Become a specialist and S&SEA CMB lead in employee engagement activities, championing innovative and market leading approaches to maintain and build employee engagement, productivity and wellbeing Champion and become an advocate for the HR Target Operating Model, ensuring CMB business lines access HR services via global HR processes Provide insight to leaders and key stakeholders on current and future areas of people engagement focus, becoming an expert in the analysis and use of employee engagement tools Snapshot, BSB Lead and role model collaboration between business lines, functions and locations on people engagement activity Support the ongoing development of a culture that has ‘treating customers fairly’ at its core, is focused on customer experience and the continued professionalism of our service proposition Requirements Knowledge of the ASP Commercial Banking business and market Experience of deploying people engagement activity across teams, lines of business or geographies Proven experience of working effectively with, and a detailed knowledge of the bank’s IT systems, HR Direct, Excel, PowerPoint, Word, Group Intranet, etc Ability to think strategically and laterally Outstanding interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating Highly developed planning and organisational skills Adaptable, flexible, with a self-initiated approach to change Team player Commercial acumen Builds strong networks Positive and proactive ‘can do’ attitude

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