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Crewing Manager
3 months ago
Company Description
Are you passionate about driving innovation and excellence in the shipping industry? Do you have a proven track record in optimising performance? If so, we have an exciting opportunity for youNeptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific’s top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.
The role:
To help us achieve this, the Crewing Manager plays a key role in providing complete employee lifecycle support to our vessel operations. Managing recruitment, crew planning, training and development, cost monitoring and general HR matters, the role ensures a positive co-operation between vessels and the office in delivering a safe and efficient operation to the satisfaction of our customers. The Crewing Manager ensures that we maintain compliance to regulatory and industry standards as well as our ambitious company standards.
Job Description
Here’s what you’ll do:
Advise managers and employees on HR-related policies and enforcement of local policies Review and establish standard operating procedures, guidelines and HR templates Integration with HR in other NPDL business units to ensure alignment and synergies Manage the employee lifecycle including employee relations matters, investigations and complaints Maintain full competent crews in cooperation with the Marine HR Coordinator Drive permanent recruitment and operational needs and oversee recruitment processes Ensure that recruitment and any agencies serving the Company maintain verifiable operational practice, which complies with the requirements of Standard of the MLC. Manpower and headcount planning Develop an internal talent development program and pathways for seafarers aimed at improving retention and internal development with a strong interest in Pacific Island nations Build talent pools via strategic sourcing plans using an array of tools and resources. Monitor and coordinate training, attendance of internal/external courses and certifications for all ship personnel and ensure plans are aligned with business needs, strategy and budget Assist management in evaluating performance of team members, providing guidance regarding coaching, counselling and development. Deploy Performance Management framework per vessel aligned to Company program Maintain a program for monitoring Crewing Agents’ and other related business partners’ performance Drive yearly recurring HR tasks such as annual salary adjustments and performance management Take an active part in the safety culture within the Company Coordinate the activities related to personnel administration in order to secure safe, efficient and cost-effective statutory requirements Strictly act on policies with respect of Quality Management Systems, Health, Safety and Welfare, as well as other contractors (internal and external) Keep abreast with new technology and Marine HR related matters & share knowledge with the Marine Management team. Actively participate in Crew Selection process and ensure a well experienced and balanced team is placed onboard. Ensure that crew appraisals are recorded in a timely manner in compliance with company requirement. Oversee the handling of insurance claims & leave related to maritime personnel. Co-ordinate with the Marine HSEQ and the Technical team for an effective crew briefing before joining and then onboarding / familiarization when on board. Oversee the handling of insurance claims & leave related to maritime personnel Develop and deploy employee engagement framework on vessels to improve morale, productivity and retention Ensure compliance with STCW, MLC and other international, national, legislation and industrial requirements in Marine HR functionality Partner with the Marine & HSEQ Superintendent to ensure seafarers actively participate and understand the Company’s Mission Statement, Values and Strategic Pillars Represent the Company as part of the Emergency Response Team (ERT) Maintain close working relationships with Flag states, Industry organisations and Associations to ensure strong knowledge on Maritime industry changes related to Crewing matters Other duties as directed
Qualifications
Here’s what you’ll bring to the table:
Tertiary qualification in Human Resources desirable 5+ years of relevant experience working in a similar role Prior experience sailing on cargo vessels in a Senior Position (Master/ Chief Officer, CE, 2E) is preferred Background in a similar position is desirable, having gained solid insights into disciplines of crew management Demonstrated operational experience with STCW, MLC and other international, national, legislation and industrial requirements. Proficient user of Microsoft Office Suite Ability to see the “big picture” business perspective but is able to “roll up their sleeves” Excellent interpersonal skills with a demonstrated ability to provide guidance and assistance to all levels of employees. Excellent written and oral communication skills Strong analytical and investigative skills Focus on accuracy and results Works collaboratively in a team setting; demonstrated problem solving Ability to handle matters of confidentiality with utmost tact and diplomacy Strong client relationship, critical thinking, negotiations and consulting/influencing skills Demonstrated ability to work effectively in fast-paced environment, including managing multiple projects, meeting concurrent deadlines, managing time and priorities. After hours flexibility, weekend and public holidays are essential.This role will be based in Singapore. You will have the right to live and work in Singapore at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.
Additional Information
Our NPDL Contribution:
Competitive salary and bonus Opportunity for development and internal mobility Wonderful Giving - allows you to donate company money to causes of your choice Wonderful Neighbor - spend a day in the community helping with various service projects Company focused on wellness and healthIf you are an inspirational leader with significant crew management experience looking for a new challenge, we would love to hear from you.
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