Technical Solutions Consultant

4 weeks ago

Singapur, Singapore TikTok Full time

Team Introduction

As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London and multiple locations in the US, and we're expanding to more hubs. TikTok seeks experienced Advertising/Marketing technology consultants to support TikTok's top advertisers. This role involves close collaboration with in-market Sales and regional product marketing teams, while working directly with advertisers to guide the implementaiton of our Signal and Ad Measurement solutions. Ability to self-motivate, prioritise and influence partners are key skills. Candidates will be working with various technologies and are expected to have hands-on experience implementing technology solutions for fortune 500 companies. Responsibilities: - Partner with client-side development teams to drive the implementation of TikTok's Signal, Lead Gen and Catalog products; ultimately reducing our advertiser's time-to-value.- Run technical enablement workshops with developer and marketing teams, being technically agnostic in how you relay TikTok's marketing and attribution products- Provide proactive support to internal teams throughout the client integration lifecycle, advising on technical components of our Signals product suite- Identify and deliver product insights that arise during client engagements, ensuring the loop is closed on product gaps with our Product and Engineering teams- Partner with Data Analysts in developing bespoke dashboards and reporting, showcasing the team's impact on program KPIs and product-level insights- Remain up-to date on the latest industry changes and developments, positioning yourself as a thought-leader on Signals and Measurement with xFN teams- Partner with Data Analysts in developing bespoke dashboards and reporting, showcasing the team's impact on program KPIs and product-level insights

Minimum Qualifications- Bachelor's degree in computer or data science, similar technical field of study or equivalent practical experience - 5+ years of digital and/or mobile advertising background with an understanding of advertiser measurement and attribution technology.- Proven customer-facing experience in a technical consulting capacity, being able to translate technical concepts to both developer and non-technical audiences.- Demonstrated experience partnering with Sales and Product Marketing teams to drive product adoption across key client accounts. - Understanding of server-side technologies, in particular APIs Preferred Qualifications- Front-end development background and/or mobile development experience- Experience working with or implementing mobile SDKs (iOS and Android) - Prior experience working with Mobile & Web analytical tools (Google Analytics, Firebase, Appsflyer etc) - Experience working with technology from TikTok's data and commerce partner ecosystem (Shopify, BigCommerce, Salesforce).

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