Media Ops Specialist
2 months ago
Media Buying (Offline and/or Online)
- The day-to-day media buying for the agency
- Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
- Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
- Deliver added value opportunities across clients wherever possible
- Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
- Monitor campaign delivery and reconcile any under deliveries.
- Assist with auditing process across specific client base.
- Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
- Constantly monitor performance and delivery of ad server and vendor reporting.
- Monitor and report on clients’ expenditure update by campaign by media, if needed
- Keep track of clients’ media master contract fulfilments.
- Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
- Prepare CI for all mediums and help Planners manage all material submission timelines.
Billing Admin
Manage the media billing processes which involves,
- Co-coordinating with media planning teams on billing instructions
- Processing billing instructions with finance/shared service teams
- Mapping vendor invoices against billing instructions
- Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
- Billing status monitoring and reporting
- Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
- Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
- Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed
Other billing requirements include,
- Support requirements for onboarding of new suppliers
- Ensure 100% billing completion before end of following month of activity
- Resolve/respond to client billing queries
Qualifications
- A minimum of 1-2 years experience in media agency handling media trafficking or buying. Familiar with and have worked with the major publishers.
- Proficiency in offline buying. Preferably has experience with online buying (both self-served and managed service) and digital ad operations.
- Strong in numbers and intermediate skills in Microsoft Excel (such as pivot table and v-lookup)
- Analytical and meticulous with an excellent eye for details
- A team player with an action-oriented mind-set, who is able to work with minimal supervision
- Eager to learn and to be an expert on billing tools and systems
- Excellent written and verbal communication skill
- Proactive and ability to prioritize tasks, work well under pressure
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