Property and Resident Lifestyle Specialist

2 weeks ago


Singapur, Singapore BUTLER Full time
Job Description:
Overview: The Property and Resident Lifestyle Specialist will play a pivotal role in ensuring exceptional concierge services for condominium residents and efficient property management for landed properties. This dual-role position requires a dynamic individual who excels in customer service and has strong property management skills, combined with the flexibility to travel between locations and the office.
Key Responsibilities:
Resident Lifestyle Services:
  • Manage function rooms and oversee bookings and usage.
  • Prepare and submit daily reports regarding condominium activities and resident inquiries.
  • Handle resident inquiries promptly and professionally.
  • Manage booking of condominium facilities.
  • Oversee parcels and deliveries, ensuring timely distribution to residents.

Property Management Services:
  • Provide property management services to various sites, including black and white and landed houses.
  • Conduct weekly reporting on property status, issues, and resolutions.
  • Manage and coordinate contractors for maintenance and repairs.
  • Correspond with clients regarding property management issues, ensuring high levels of satisfaction.
  • Ensure properties are maintained to the highest standards and meet all regulatory requirements.

Skills and Requirements:
  • Proven experience in customer service, preferably in a concierge or property management role.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Ability to handle resident and client inquiries and complaints effectively.
  • Proficiency in property management software and MS Office Suite.
  • Knowledge of local property laws and regulations.
  • Ability to work independently and as part of a team.
  • Flexibility to travel between locations and the office as required.

Qualifications:
  • Diploma or degree in hospitality management, property management, or a related field.
  • At least 2 years of relevant experience in a similar role.
  • Fluent in English; proficiency in other languages is a plus.
  • A positive attitude and a commitment to providing exceptional service.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement within the BUTLER group.
  • A dynamic and supportive work environment.
  • Comprehensive training and professional development.



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