Senior Executive, Reseller
Found in: Talent SG C2 - 1 week ago
Job Description
We are looking for a dedicated individual to join a dynamic team to provide support in fulfilling the new sales orders to ensure a seamless experience for our new customers.
Partner operation support executive to handle the sales promotion order fulfilment support (include weekends), enabling Account managers to concentrate on developing partnerships to increase BTO & Condo penetration. Daily extraction & checking of order status in system to ensure timely rectification of issues which may result in failed installations. Raise incidents/requests to fail orders & ensure re-provisioning of orders by the partners or internal stakeholders and ensure closure of the customers’ new sales orders. Support checking of activity number (system) and provide to Partners for re-scheduling of appointments for customers. Liaise with Marketing & partners to ensure delivery of premiums to customers. Engage customers on digital platforms (such as telegram) Administer the email inbox for leads that are generated through distribution of physical flyer at new Build-to-Order (BTOs) & Condos Daily distribution of leads to partners Monitor and work with Marketing/Marcom to ensure new BTO/Condos listing are updated in SH website.
Qualifications
More than 3 years of working experience Telco experience or FMCG experience Tech savvy individual who can engage customers through digital platforms will be an advantage-
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