Service Crew Japanese Restaurant
19 hours ago
We are seeking enthusiastic, friendly, and dedicated individuals to join our team as Service Crew Members at Kaisendon, a premier Japanese restaurant. As a Service Crew Member, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to provide outstanding customer service, ensure a clean and comfortable dining environment, and assist with various tasks within the restaurant.
Key Responsibilities:
- Customer Service: Greet and welcome guests warmly as they enter the restaurant. Provide menu information, answer questions about the menu, and make recommendations based on customer preferences.
- Order Taking and Service: Accurately take food and beverage orders from customers and relay them to the kitchen. Serve food and drinks promptly and ensure all orders are correct.
- Maintain Cleanliness: Keep the dining area clean and organized, including clearing tables, wiping down surfaces, and ensuring restrooms are tidy.
- Assist with Food Delivery: Ensure timely delivery of food and beverages to customers in a professional and polite manner. Check on customers to ensure satisfaction.
- Cash Handling: Accurately process customer payments, handle cash, and provide change as needed.
- Teamwork: Work collaboratively with kitchen staff, fellow service crew, and management to ensure efficient restaurant operations.
- Product Knowledge: Maintain a strong understanding of the menu, including ingredients, preparation methods, and drink pairings, to answer customer inquiries.
- Upselling: Encourage guests to try signature dishes, beverages, or desserts to enhance their dining experience.
Qualifications:
- Previous experience in customer service or restaurant settings is a plus but not required.
- A passion for Japanese cuisine and culture.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Positive attitude and a strong desire to help others.
- Ability to stand for long periods and lift up to 11kg.
- Basic math skills for handling payments.
- Flexibility to work evenings, weekends, and holidays as required.
**Benefits**:
- Employee meal discounts.
- Opportunity for career advancement.
- A friendly and supportive work environment.
How to Apply:
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