Service Crew Japanese Restaurant

2 weeks ago

Singapore ABBA OL PTE. LTD. Full time $20,000 - $40,000 per year

We are seeking enthusiastic, friendly, and dedicated individuals to join our team as Service Crew Members at Kaisendon, a premier Japanese restaurant. As a Service Crew Member, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to provide outstanding customer service, ensure a clean and comfortable dining environment, and assist with various tasks within the restaurant.

Key Responsibilities:

  • Customer Service: Greet and welcome guests warmly as they enter the restaurant. Provide menu information, answer questions about the menu, and make recommendations based on customer preferences.

  • Order Taking and Service: Accurately take food and beverage orders from customers and relay them to the kitchen. Serve food and drinks promptly and ensure all orders are correct.

  • Maintain Cleanliness: Keep the dining area clean and organized, including clearing tables, wiping down surfaces, and ensuring restrooms are tidy.

  • Assist with Food Delivery: Ensure timely delivery of food and beverages to customers in a professional and polite manner. Check on customers to ensure satisfaction.

  • Cash Handling: Accurately process customer payments, handle cash, and provide change as needed.

  • Teamwork: Work collaboratively with kitchen staff, fellow service crew, and management to ensure efficient restaurant operations.

  • Product Knowledge: Maintain a strong understanding of the menu, including ingredients, preparation methods, and drink pairings, to answer customer inquiries.

  • Upselling: Encourage guests to try signature dishes, beverages, or desserts to enhance their dining experience.

Qualifications:

  • Previous experience in customer service or restaurant settings is a plus but not required.

  • A passion for Japanese cuisine and culture.

  • Excellent communication and interpersonal skills.

  • Ability to work efficiently in a fast-paced environment.

  • Positive attitude and a strong desire to help others.

  • Ability to stand for long periods and lift up to 11kg.

  • Basic math skills for handling payments.

  • Flexibility to work evenings, weekends, and holidays as required.

Benefits:

  • Employee meal discounts.

  • Opportunity for career advancement.

  • A friendly and supportive work environment.

How to Apply:

Interested candidates can apply by sending their resume and availability to [email address] or by visiting the restaurant directly. We look forward to welcoming passionate individuals to our team

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