Assoc Manager, Regional Field Service Training

2 days ago

Singapore Zimmer Biomet Full time

The Regional Field Service Training and Support Associate Manager for ROSA® robotic platforms will be a member of the Global Service Engineering team and fulfil a dual role for their region. - Collaborate with the ROSA Field Service Engineer (FSE) Training Manager to create, update and deliver the training program for ROSA FSEs. - Act as a liaison with the FSE team to provide feedback and help improve processes and assist in high level complaint investigations and implementation of sustaining engineering projects - Support the Montreal and Montpelier team as needed as a system SME. **Principal Duties and Responsibilities**: - Gain highest level of understanding across all ROSA robotic platforms - Help develop a multi-layered training and certification program for Field Service Engineers (FSEs) including onboarding, field training, advanced training, and specialized interventions programs - Organize and deliver training programs for the FSEs - Oversee on the job training for FSEs in collaboration with FSE Managers - Provide feedback to the design team on product enhancements and serviceability improvements - Assist in validating new procedures before field releases - Support FSEs on PMs, CMs, installations and KPI tracking & reporting - Direct day-to-day activities for FSEs in region - Develop collaborative, cross functional relationship with internal & external stakeholders include but not limited to GMs, country managers and other members of the commercial team. - Provide evaluations or evaluation input of region based FSEs as necessary - Support needs of Montreal and Montreal teams as needed as a system SME **_This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions"._** **Expected Areas of Competence**: - Demonstrate excellent technical abilities and personal interest in mechanical, electrical and computer sciences - Demonstrate excellent troubleshooting skills and mechanical aptitude - Demonstrate excellent teaching abilities and presentation skills - Excellent communication and organizational skills - Proven ability to communicate in a cross-functional team environment - Ability to work without specific direction on daily activities - Proven ability to follow all internal communications and documentations - Demonstrate mutual respect, constant communications, and a positive outlook with both internal team members and customers - Proficiency in using Salesforce ServiceMax tools and software - Demonstrate high collaboration mindset & attitude, working closely with internal product, marketing & commercial team members **Education/Experience Requirements**: - Bachelor Degree in Engineering or relevant Science - Minimum 5 to 10 years of relevant industry experience in field support or engineering with troubleshooting experience, preferably with a medical device company - Teaching or coaching experience preferred - Prior experience with Robotics preferred - Prior project management experience a plus - Open to work flexible hours, including evenings, weekends and the possibility of holidays **Travel Requirements**:

  • Associate Manager, Regional Field Service Training

    2 days ago

    Singapore ZIMMER PTE. LTD. Full time

    5 years exp **Roles & Responsibilities** - At Zimmer Biomet - We Care. We Learn. We Win. Our Mission to alleviate pain and improve the quality of life for people around the world unites all Zimmer Biomet Team Members. We bring this mission to life every day through inspiring and rewarding careers. Zimmer Biomet offers our Team Members competitive...

  • Regional Director, Asean

    6 days ago

    Singapore Radware Bot Manager Full time

    Regional Director, ASEAN - (2400002J) The Regional Sales Director for ASEAN at Radware will be responsible for managing and developing a team of sales account executives and pre sales engineers to drive new business and revenue growth within the ASEAN region. This role involves collaborating with the sales leadership team to develop and execute sales...

  • Assoc Director, Medical Affairs

    3 days ago

    Singapore GILEAD SCIENCES SINGAPORE PTE. LTD. Full time

    **Sr Manager/Associate Director, Medical Affairs** **(Medical Project / Risk Management Mitigation / Training, Kite Intercontinental Region)** We are seeking a highly motivated individual to join us as a Medical Project / Risk Management Mitigation / Training Senior Manager or Assoc Director who will be responsible for medical projects, Risk Management...

  • Assoc. Director

    2 weeks ago

    Singapore CBRE Singapore Full time

    Assoc. Director - Investment Sales, Hotels & Hospitality Join to apply for the Assoc. Director - Investment Sales, Hotels & Hospitality role at CBRE Singapore Assoc. Director - Investment Sales, Hotels & Hospitality 1 month ago Be among the first 25 applicants Join to apply for the Assoc. Director - Investment Sales, Hotels & Hospitality role at CBRE...

  • Field Service Manager

    2 weeks ago

    Singapore Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that values inclusion and diversity, is seeking a Regional Service Manager to support the successful growth of our businesses across the ASEAN region. The leader is responsible for enabling the service and support team of Waters Division by enhancing their market knowledge, technical...

  • Field Service Manager

    2 weeks ago

    Singapore Waters Corporation Full time

    Overview: Waters, the world's leading specialty measurement company that values inclusion and diversity, is seeking a Regional Service Manager to support the successful growth of our businesses across the ASEAN region. The leader is responsible for enabling the service and support team of Waters Division by enhancing their market knowledge, technical...

  • Regional Training Manager

    2 weeks ago

    Singapore Qashier Pte Ltd Full time

    Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech - and Data? Qashier is looking for an amazing **Regional Training Manager** to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and...

  • Snr/patient Service Assoc Executive

    1 week ago

    Singapore KK Women's and Children's Hospital Full time

    KK Women's and Children's Hospital Snr/Patient Service Assoc Executive (Cash Mgmt & Outpatient Billing) **Job Description**: Reporting to the Executive, you will be responsible in processing billing reports for submission to MOH and other stakeholders, and also to ensure the Cash Management and Patient Refund processing activities in Business Office are...

  • Customer Financial Services Specialist

    1 week ago

    Singapore FedEx Express APAC Full time

    **Company**: FedEx Express APAC **Job Title**: Customer Financial Services Specialist (Assoc / Senior) **Job Requisition Number**: RC445821 **Locations**: Singapore, Singapore ANGELES CITY, Philippines **Category**: Finance **Time Type**: Full Time **Job Type**: Regular Ship to Collect (STC), GCI, Credit & Collections, Disputes, Cash Applications,...

  • Assoc Dir Apac Regulatory Leader

    2 weeks ago

    Singapore Johnson & Johnson Full time

    **Job Function**: Regulatory Affairs Group **Job Sub Function**: Regulatory Affairs **Job Category**: Professional **All Job Posting Locations**: Beijing, China, Hong Kong, Hong Kong, North Ryde, New South Wales, Australia, Petaling Jaya, Selangor, Malaysia, Seoul, Korea, Republic of, Singapore, Singapore, Taipei City, Taiwan Johnson & Johnson is seeking an...