Package Administrator

2 days ago


Central Singapore PERSOLKELLY Full time

Salary: SGD 4,500 Duration: 1 Year Contract (Renewable & Convertible) Working Hours: Mon to Fri - Shift (8 Hours)

**Package Administrator (CMS, OmniChannel)**

**Salary: SGD 4,500**

**Duration: 1 Year Contract (Renewable & Convertible)**

**Working Hours: Mon to Fri - Shift (8 Hours)**

**Working Location: Central
Primary responsibility is to perform the administration and maintenance of packages. Responsible for the installation, configuration, deployment, fixpack / patching, administration, upgrade, daily operations support for following technologies.
- OpenText AppWorks platform, iHub, OTDS
- CISCO IVR technologies like CUCM, Rogger, CPG, ECE, Verint, tetherfi, Unicampign etc.

Learn other technologies and support the packages which includes AEM, Tibco, FileNet, RPA, SAS, Azure DevOps, SharePoint, IBM Datapower/ IBM API Connect / Developer Portal, IBM Security products.
- Install, set-up, upgrade, administer & maintain packages such as Opentext products, Adobe Experience Manager, Tibco, FileNet, RPA, SAS, Azure DevOps, SharePoint, IBM Datapower/ IBM API Connect / Developer Portal, IBM Security products in pre-prod and production environments.
- Installation, configuration, integration, backup and troubleshooting for the packages.
- Monitor, fine-tune, troubleshoot and resolve package related issues.
- Track and review the software lifecycle for the packages and upgrade to supported version if any software reaching end of support.
- Work with vendors on products defects and implement workarounds/solutions provided
- 24/7 operational support for supporting packages.
- Integration to provision to other packages (SharePoint, Tectia, Active Directory, IIS) and security products (SIEM, BlueCoat, NIPs, Tripwire, Splunk).

Interface with client stakeholders (Security, Infrastructure, Architecture & Application teams)
***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R21100211 (Fiona Leow Xuan Hui)



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