Ops - Operations Analyst beginner

2 days ago

Singapore Rapsys Technologies Full time

Perform day-to-day operational activities in relation to cheque printing and issuance.
- Daily packing, reconciliation, and dispatch of cheques.
- Inventory control including liaision with vendors.
- Maintenance of documentation and checklists.
- Monitor the daily operations and defuse adhoc issues; escalate where applicable. -Ensure adherence compliance to SOPs, agreed service levels for turnaround / cutoff time, and all relevant policies, standards and guidelines. -Contribute towards continuous improvements and project / initiative rollouts.
- Service internal and external customers. -Assist in verification / authorization of transactions. -Support demand draft / cashier’s order activities. -Periodic archiving / retrieval of documents.
- Handle monthly billing. -Involve in issue, incident, and error management and the related follow up and reporting.
- Ensure timely reporting and escalation of risk events / incidents, control issues etc.
- Participate in Risk and Control initiatives and projects, not limited to control deep dives, pre-audit reviews, risk self-assessments; coordination of internal, external, and regulatory audits.
- 1 - 3 years of working experience in a banking operations environment, preferably a processing role will have an advantage.
- Degree holder preferred -Focused and meticulous, with a keen eye for detail. -Strong ability to deliver under tight deadlines and under pressure with minimum supervision.
- Be open to work overtime on days with high volume of cheque printings (e.g. bulk issuances).
- Required to work in office fully and on Saturdays.

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