Outlet Sales Manager
5 days ago
**Job Duties**
- Act as the point of contact
- Generate new business
- Resolve conflicts and provide solutions
- Ensure good and prompt service to satisfy customers' needs
- Report on health of outlet and implement new ideas
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
- Evaluate sales and work performance of sales consultants and therapists
- Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge
- Guiding and training new staff members to promote internal growth
- To provide excellent customer service and build relationship with our clients
- Follow up consultation with customers of their treatment
- To effectively manage daily operation of the outlet
- Strive to achieve and increase monthly outlet sales targets
**Job Requirements**
- Proven work experience in sales
- Understanding of sales performance metrics
- Willing to work on Public Holidays and weekends
- Business acumen with a problem-solving attitude
- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers)
- Good leadership and people management skills
- Excellent communication and negotiation skills
- Proficient in Microsoft Office software
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