Global Senior New Business Expansion Management

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team
E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. In this role, you will have the opportunity to support our continued growth and expansion.

**Responsibilities**:

- Be responsible for new market/project seller and listing governance infrastructure on-time readiness on governance strategies and policies, with a clear milestone definition with clear deliverables for each stage compatible with country/project launch timeline and objectives.
- Early involvement in new project/market research for deep insight into competitor benchmarking and local policy understanding to deliver country adaptable strategy packages aligned with E-Commerce Business team and Governance team.
- Set up starting Seller&Listing governance OKRs for local markets/new projects and ensure data dashboard/ product readiness on local/new project launch. Work closely with XFN and keep close monitoring on local metrics and take in-time action for problem/escalation solving and strategy/policy improvement.
- Be responsible for new project/market Seller&Listing governance team hiring and knowledge transfer to support local team's quick ability ramp-up and localization. In addition, provide on-site support until local governance operation runs smoothly.
- As global POC, align global resources to support local seller and listing governance excellency.
- You may support other special projects as required.

**Qualifications**:

- Bachelor's degree or above.
- In-depth overseas study or work experience or multi-national company work experience. Familiar with foreign culture and communication style.
- +2 years of hands on and in-depth experience in e-commerce governance strategy definition, implementation, related product design, and risk management.
- Proven record of driving organisational or process changes; excellent cross-functional collaboration and project management skills and experience working with international partners.
- Excellent data analysis ability and data driven.
- Familiar with international E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
- Strong work ethic and ability to work independently in a fast-paced environment.
- Strong fluency in English communication skills, with the ability to propose complex solutions and explanations in writing.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.