Customer Service Executive

1 week ago

Orchard, Singapore Epiderma Pte Ltd Full time

The Rexults Group is Singapore’s premier skincare clinic, aesthetics and wellbeing centre, and apothecary

The Rexults brand is backed by more than thirty years of industry experience. As the name suggests, it is centered on delivering results— those that can be seen and felt.

Our establishment is situated in the heart of Orchard Road. A one-floor facility, that comprises a clinic for medical aesthetics procedures, a facility for aesthetics and wellbeing, as well as an apothecary for the retail of products

This establishment operates a trio of specialist services, offering in-clinic consultation and procedures with further support through our aesthetics and wellbeing arm that offers programs based on the latest technologies and skincare products.

**Job highlights**

Genuine career growth opportunities

Training provided

Passionate, Energetic and Innovative team culture

Closed on Sundays and PH

**Responsibilities**:
Provide administrative support for the daily operation of the Aesthetics including but not limited to the following:

- Competent in the handling of telephone calls and WhatsApp messages to clients
- Administer appointment scheduling efficiently
- Uphold professional front desk procedures in the handling of clients. Able to provide exceptional client-care service
- Able to handle the POS system. Computer savvy
- Able to comprehend and articulate the services provided by Rexults Aesthetics
- Assist in the follow up of ongoing in-house promotions and activities
- Prepare sales and other relevant reports as required by management
- Manage stock inventory effectively, follow requisition standards and ensure compliance

**Pre-requisites**:

- Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above
- 2-3 years' customer service/ front desk/ reception experience, preferably in retail / hospitality industry
- Possess a good command of spoken and written English.
- Able to converse with our Mandarin or Bahasa speaking clients.
- Must be PC Literate - Proficiency in MS OFFICE (Word/Excel/PowerPoint)
- Able to work independently and multitask with minimum supervision
- Organized and have a meticulous attention to details
- Is sincere, warm and able to work as a team
- Willing to work full day on Saturdays
- Work location: Orchard

Interested applicants, please send your detailed resume with employment history, recent photo, at least two contactable employer references and date of availability.

**Career level**

Executive

**Qualifications**

Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above

**Years of Experience**

2-3 years

**Job type**

Full
- time

**Job specializations**

Operations, Customer Service

Pay: $2,300.00 - $3,000.00 per month

**Benefits**:

- Employee discount
- Professional development
- Promotion to permanent employee

Schedule:

- Day shift
- Weekend availability

Work Location: In person

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