Sales and Account Manager

**About the Role**:
We’re looking for a Sales & Account Manager (REMOTE) who thrives on building trusted client relationships and delivering impactful communication training solutions.

In this role, you’ll nurture key accounts, uncover business needs, and recommend tailored programmes that drive measurable results. You’ll work closely with B2B clients across industries, aligning our solutions with their learning and performance goals.

If you have a strong sense of ownership, a curious mindset, and a passion for both sales and adult learning, we’d love to hear from you.

**Estimated start date: August 2025**

**What You’ll Do**:
**Consultative Sales & Pitching**
- Respond to inbound leads, run discovery conversations to assess fit, and guide clients from interest to action.
- Craft and deliver compelling proposals and presentations tailored to client needs, confidently handling objections and leading pricing conversations with flexibility and professionalism.
- Continuously refine sales materials and outreach based on performance data and feedback.

**Sales Strategy & Pipeline Management**
- Use our CRM to manage your pipeline, track deal progress, and keep client records up to date.
- Report on sales activity, client feedback, and forecasted results to inform strategy and improve outcomes.
- Collaborate with the team to hit and exceed revenue targets by proactively identifying opportunities to grow existing accounts.

**Client Success & Relationship Growth**
- Serve as the primary liaison for our clients - building trust, staying top-of-mind through regular outreach campaigns, and helping them get the most value from our programmes.
- Identify upsell and cross-sell opportunities by understanding evolving client goals and matching them with the right solutions.

**You’re the Right Fit if**
- You don’t believe in one-size-fits-all solutions and tailor your approach to meet unique client needs.
- You have some knowledge of instructional design or L&D best practices and are curious about how people learn.
- You genuinely enjoy connecting with people and building rapport in various settings.
- You stay curious and keep up with new tools, technologies, and sales tactics.
- You thrive in a fast-paced, dynamic environment, adapting quickly and creatively to challenges.
- You’re self-driven, goal-oriented, and motivated by impact as well as incentives.
- You communicate confidently and credibly with clients and colleagues at all levels.
- You navigate pricing conversations calmly, anchoring value with professionalism and creativity.
- You work well both independently and as a collaborative team player who contributes ideas and drives results.

**Criteria**:

- **Experience: 2-3+ Years in Sales/Account Management**:Proven track record of managing client accounts and achieving sales targets. Experience in B2B sales, particularly in training, consultancy, or tech industries, is a strong advantage.
- **Event & Networking Experience**:Prior experience in planning, attending, or creating networking events to foster business relationships and generate leads.

**Skills**:

- Exceptional Communication Skills
- Relationship Building
- Sales Strategy & Tactics. Experience with consultative selling is a plus.
- Prospecting skills. Experience with LinkedIn Sales Navigator is a plus.
- CRM Proficient. Experience with Pipedrive is a bonus.
- Problem-Solving & Adaptability
- Proficiency in Microsoft Office Suite and presentation software such as PowerPoint and Excel.
- AI proficiency to build workflows and automate repetitive tasks

**Education**:

- **Preferred**:Diploma/Degree in business, marketing, sales, or a related field.

**Bonus Points**:

- Strong organisational skills.
- Familiarity with Apple OS and Keynote software.