Customer Support Associate

4 days ago

Singapore SNAPHUNT PTE. LTD. Full time

**The Role**

**Location**:Singapore

**Type**:Full-time (Permanent)

**Role Description**
- Homage is seeking a Customer Support Associate who enjoys working with the people at the heart of Homage: our Customers and Care Professionals.
- Working in the Singapore Operations team, we’re focused on building a community of dedicated caregivers, nurses, and doctors who are fully equipped to provide the best quality care to those who need it.
- You would be responsible for providing top-quality assistance to Homage’s Customers, Care Professionals, Partner Organizations, and the general public when they have a question or problem.

**Ideal Profile**

**Skills & Experience**
- Empathetic and good with people
- Great at problem-solving
- Has excellent writing skills, and is able to produce high-quality written content
- Able to communicate effectively within the organisation to get the help and answers you need
- Comfortable working with numbers and data
- Minimum of 1-2 years of relevant experience, with experience working in hospitality, customer service, sales, or a similar environment preferred
- Have a passion for social enterprises and causes as well as driven by Homage’s core mission and motivated by the impact of our services and platform.

**What's on Offer?**
- Flexible working options
- Fantastic work culture
- Opportunity to make a positive impact

**About us**

Homage is an award-winning personal care solution that combines curated and trained care professionals with smart technology to manage and provide on-demand holistic home and community-based caregiving to seniors and adults, allowing them to age and recover with grace, control and dignity.

As a leading care services provider, Homage’s core services include Care Assessments, Activities of Daily Living (ADL) assistance, Home Nursing Procedures, Home Rehabilitation services, including Physiotherapy, Speech Therapy and Occupational Therapy, as well as Home Medical services.

Operating in Singapore, Malaysia and Australia, Homage works with care recipients with a range of mobility and medical conditions, including chronic and terminal illnesses such as Dementia, Stroke, Parkinson’s and cancer, helping them be more mobile and functional as well as providing social and personal care. Homage has previously collaborated with government, health and financial organisations to distribute and deliver home - and community - caregiving services.

**Ref: C16617YUDL

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