Reservations Manager
3 days ago
Join our award-winning team onboard the Royal Albatross - Asia’s only Luxury Tall Ship based at Resorts World Sentosa and Southern Albatross - Speedboat as your gateway to exploring the fascinating Southern Islands of Singapore. We offer great pay, bonuses, paid holiday, medical insurance, and a fun team environment.
We are looking for people who are confident and internationally minded; people who know what it takes to exceed guest expectations.
You will effectively and efficiently be involved with the Reservations Department ensuring all enquiries are professionally dealt with, through prompt, effective, and proper reservations service to achieve maximum revenue by proactively converting sales enquiries to meet or exceed the revenue target.
**REQUIREMENTS**:
Maintain cordial relations with commercial clients.
Creative in planning proposal, birthday, and anniversary surprises.
Follows up tentative bookings and updates reservation status.
Reviews no-show, cancelled reservations and processes charges according to company policy
Handling the customer registration before boarding the ship.
The successful applicant for this role must be committed to delivering excellent customer service and have a positive ‘can do’ attitude,
You will need to work during public holidays and weekends as our ship is chartered and sailing during these days.
Position open to Singaporeans only
**Salary**: $2,700 - $3,200 depending upon experience
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