IT Infrastructure Support Specialist

16 hours ago

Singapore RMA CONTRACTS PTE. LTD. Full time

Our client, a government agency is looking for IT Infrastructure Support Specialist to join their infrastructure team in providing operational support for data center.

**Role Purpose**:
To provide operational support across data center and infrastructure operations, IT asset lifecycle management. This role ensures the stability of critical infrastructure while maintaining accurate asset records and supporting frontline IT infrastructure needs.

Key Responsibilities:
**Data Center Support**
- Provide escort and supervision of maintenance personnel during routine data center servicing
- Provide 24/7 (including weekends and Public Holidays) monitoring and response for data center facilities infrastructure to meet JTC operational requirements
- Respond swiftly to system alerts and alarms, troubleshooting and resolving issues. To arrive onsite within two (2) hours together with JTC-appointed Contractor at data center if immediate attention is required
- Maintain the data center environment within optimal parameters (temperature, humidity, airflow) to ensure equipment stability.
- Maintain cleanliness and tidiness of the data center
- Control access to the data center, ensuring only authorized personnel are allowed entry
- Perform a monthly review of card access transaction logs

**IT Asset Management**
- Maintain accurate inventory records for hardware and software licenses
- Managing software procurement/licensing
- Track asset lifecycle (deployment, transfers, refreshes, decommissioning)
- Conduct periodic review and reconcile discrepancies
- Manage warranty and support contracts for IT equipment
- Process software requests, license procurement and renewals

**General Infrastructure Support**
- Provide Tier 1-2 infrastructure support
- Identify opportunities to automate or streamline repetitive tasks

**Requirements**:

- Experience: 5+ years in data center ops, IT asset management or EUC support
- Ability to work independently and beyond normal working hours and weekends
- Strong communication, multitasking, and problem-solving abilities
- Strong organizational and detail-oriented approach
- Ability to manage multiple tasks, prioritize workload, and to work under pressure to meet deadlines and service level agreements
- Meticulous attention to detail to ensure accuracy and reliability in system configuration, documentation and procedures
- Good problem-solving and analytical skills
- Preferably with technical understanding of data center infrastructure (Power and Cooling, Fire Suppression system, Environment Monitoring system, Water Leak Detection system, etc)
- Familiar with ITSM tools (e.g ServiceNow, Jira)
- Basic knowledge of endpoint management (Intune, SCCM) is a plus

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

  • Senior Policy Specialist

    2 days ago

    Singapore Asian Infrastructure Investment Bank Full time

    Senior Procurement Policy Specialist The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing Infrastructure for Tomorrow in Asia and beyond-infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are capitalized at...

  • Infrastructure Support Specialist

    2 weeks ago

    Singapore Teekay Full time

    We’re looking for our next **Infrastructure Support Specialist **position to be part of our IT department. Reporting to the IT Operations Manager; responsible for designing, migrating, upgrading, configuring, and maintaining Enterprise Architecture, Infrastructure and Security throughout the organization. The role will be responsible for escalating Level...

  • Desk Site Support Engineer

    16 hours ago

    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

  • System Engineer: IT Infrastructure

    2 weeks ago

    Singapore IT Solution Pte Ltd Full time

    An IT service company in Singapore is seeking a System Engineer to join their dynamic team. The role involves troubleshooting systems, maintaining network and server infrastructures, and providing excellent customer service. Candidates should have a minimum of 2 years of relevant experience and preferably possess MCSE certification. This full-time position...

  • Senior / Maintenance Specialist

    2 weeks ago

    Singapore Keppel (Infrastructure Division) Full time

    Join to apply for the Senior / Maintenance Specialist role at Keppel (Infrastructure Division)5 days ago Be among the first 25 applicants Join to apply for the Senior / Maintenance Specialist role at Keppel (Infrastructure Division)Responsible for the maintenance of District Cooling System (DCS) plants and Retail Cooling Monitoring (RCM) plants Carry out...

  • Senior Specialist

    2 days ago

    Singapore Asian Infrastructure Investment Bank Full time

    Senior Specialist - Digital Development The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing Infrastructure for Tomorrow in Asia and beyond-infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are capitalized...

  • Senior Finance Specialist

    2 days ago

    Singapore Asian Infrastructure Investment Bank Full time

    Senior Financial Sector Specialist The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing Infrastructure for Tomorrow in Asia and beyond-infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 111 approved members worldwide. We are capitalized at...

  • (Senior) Investment Solutions Specialist

    2 days ago

    Singapore Asian Infrastructure Investment Bank Full time

    (Senior) Investment Solutions Specialist - Public Sector Governance The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing Infrastructure for Tomorrow in Asia and beyond-infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members...

  • Infrastructure and Support Engineer

    6 days ago

    Singapore NEURONES IT ASIA PTE. LTD. Full time

    As an Infrastructure Engineer with a specialized skill set in networking and Windows systems, you will play a crucial role in designing, implementing, and maintaining the organization's IT infrastructure. Your primary focus will be on managing and optimizing networking components and Windows-based environments to ensure smooth operations and high...

  • Infrastructure Support Lead

    7 days ago

    Singapore SENTINEL TECH PTE. LTD. Full time

    **Responsibilities**: - Work with service providers to ensure their service deliveries, processes and documentations meet significant metrics and Service Level Agreements (SLA). - Involved in supporting infrastructure architecture, resource planning, system performance and overall infrastructure operating environment for either on-premise infrastructure or...