Human Resources Manager

4 days ago

Singapore ST. REGIS HOTEL SINGAPORE Full time

**Job Summary
The **Human Resources Manager (HR Manager) **is responsible for the daily operations of the Human Resources Department, assisting the Director of Human Resources with implementing and administering HR policies, practices and procedures. Working as a strategic partner with all departments, this position focuses on all aspects of the hotel’s Human Resources to identify and realize individual and teams’ potentials, while keeping in line with the hotel strategic objectives and budget. The HR Manager also helps to ensure a safe and conducive work environment for hosts, in consistent with Marriott standards and in compliance with all applicable laws.

**CORE WORK ACTIVITIES**

**Main roles**
- Assist the Director of Human Resources in the creation and review of strategic goals and objectives for the Hotel.

**Recruitment & Exit Process (end-to-end)**
- Support line managers in hiring and exit processes.
- Manage the Hotel’s recruitment and talent acquisition process from selection, appointment, confirmation and promotion, paying particular attention to advertising, work pass, reference checks and administration of all new hires.

**Host Relations**
- Drive hosts engagement through effective and dynamic host programs and initiatives.
- Assist in maintaining effective host communication channels in the property.
- Utilize an “open door” policy to acknowledge host problems or concerns in a timely manner.
- Ensure host issues are referred to the respective manager for resolution or escalated to the Director of Human Resources.
- Provide advices to managers on conflict resolution and effective follow up actions or escalate to the Director of Human Resources if needed.
- Partner with Loss Prevention to conduct host accident investigations, as necessary.
- Review progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.

**Compliance**
- Ensure HR practices and policies are in compliance with the Collective Agreement, Employment Act, Retirement and Re-employment Act, Fair Employment Practices and other local legislation where applicable.
- Assist the Director of Human Resources in the negotiation of Collective Agreement with the relevant stakeholders.
- Review, update and create HR Policy and Procedures whenever necessary.
- Ensure host records are properly maintained and secured for the required length of time.
- Prepare surveys and reports as required by Marriot International, authorities and associations (e.g. Ministry of Manpower, Singapore Tourism Board, and Singapore Hotel Association).

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