Senior Business Analyst

**Primary Purpose of the Position**

Acting as the pivot or intermediary between end-users and IT to ensure that business/user requirements are delivered in IT solutions.
This includes leading the gathering and analysis of Ampol’s business objectives and requirements, preparation of high level process and system designs, identification and recommendation of solutions, assessment of business impact, and the development of clearly defined Business Cases - in partnership with business stakeholders.
In this senior role activities will relate to the more advanced, complex or costly assignments.

**Critical Accountabilities & Outcomes**

Business Analyst / Consultant
- Provide methodical investigation, analysis, review and documentation of high-level business requirements and traceability matrix, to a level that enables effective identification, and recommendation of successful ICT solutions
- Provide business process input to propose solutions, in consultation with business stakeholders, Solution Architects, other IT groups and external parties.
- Proactively identify enhancement opportunities both in terms of system functionality and business process design.
- Review documents prepared by other members of the team
- Identify issues and risks, ensuring that they are appropriately captured raised and actioned

Project Delivery
- Develop business cases under Ampol Financial & Project Frameworks and Governance, to enable informed prioritisation of initiatives
- Ensure high level benefits are captured, and ownership of their delivery is agreed
- Work in collaboration with Decision Support to build financial models
- Scope and estimate timeframes and deliverables for one or more initiatives for Phase 0 - Phase 2
- Act as stakeholder and SME in projects from Phase 3 - 5 to ensure that requirements are delivered as agreed Strategy and vision
- Maintain a watching brief on technologies so as to be able to provide input to direction setting - including changes to regulatory frameworks
- Perform gap analysis to compare technology offerings with requirements and / or strategies

Vendor Management
- Build and maintain effective working relationships with external vendors and suppliers in support of Ampol objectives
- Identify potential vendors for potential solutions
- Participate in vendor solution evaluation

Stakeholder Management
- Build and develop effective working relationships with business & customers to ensure business requirements are understood
- Identify Subject Matter Experts within the organisation
- Educate and negotiate with business stakeholders to match requirements to standardised processes or systems where appropriate
- Leadership
- Mentor of Business Analysts in team

Project Management
- Project manage specific assigned smaller projects in the delivery of Phase 0 - Phase 2 enhancements, including management of internal and external resources assigned to the project, budgets, and scope

**Qualifications**:
Essential:

- Tertiary qualification in a relevant discipline (such as Business, IT, Engineering, Accounting) or significant equivalent workplace experience.
Desirable:

- ITIL v3 or 4 Foundation certified
- BABOK certification highly regarded

**Experience**
- Proven experience in CTRM, Shipping Management and Risk Systems (eg. Allegro, Aspect, Openlink Endur, TriplePoint, IMOS, SoftMar, Lacima, etc)
- Proven experience in performing business analysis and stakeholder management in the Trading and Shipping business
- A minimum of 5 years proven experience in Business Analysis
- Proven experience in successful development of Business Cases
- Proven experience and track record in the successful implementation of IT projects
- Experience in large and complex working environment
- Strong customer service skills and phone manner
- Experience in participating in projects.
- Well-developed organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs.
- Polished and detail orientated in written communication articulated
- Ability to prioritise multiple requests and effectively manage competing priorities
- Demonstrated capacity for translating thought into action and being fully accountable for results.
- Proactive nature to ensure constant awareness and knowledge of changes in operation throughout the Ampol business
- Takes pride in achieving success and creation of value for the business.
- Confident with complexity, contradiction, and change

Knowledge & Skills
- Solid knowledge of the end to end lifecycle of physical and paper trading in the crude oil and refined products domain ( trading, cargo operations, settlement and invoicing, exposure management)
- Solid knowledge of the related business processes to physical trading (eg. demand forecasting/management, inventory management, etc.)
- Good knowledge of the systems aspect of ICE, NYMEX, CME and other exchange-based trading
- Strong understanding of Risk Management Systems (VaR, Live Exposure, etc.)
- De