Senior Business Analyst

Senior Business Analyst - Regional Logistics Join to apply for the Senior Business Analyst - Regional Logistics role at Shopee Senior Business Analyst - Regional Logistics Join to apply for the Senior Business Analyst - Regional Logistics role at Shopee About The Team The Shopee Regional Logistics team is committed to providing Shopee's users with the best e-commerce logistics experience in the most cost-effective way. Positioned at the crossroads of Business, Operations, and Product, the team strives to enhance delivery speed and reliability by creating innovative services to exceed users' expectations. Using the latest technology and data-driven strategies, the team optimises the entire logistics value chain, from seller to the last-mile delivery, and pre-purchase to order completion. With access to extensive data, the team gains insights into logistics operations and user preferences to deep-dive and solve pain points from a first-principles basis. About The Team The Shopee Regional Logistics team is committed to providing Shopee's users with the best e-commerce logistics experience in the most cost-effective way. Positioned at the crossroads of Business, Operations, and Product, the team strives to enhance delivery speed and reliability by creating innovative services to exceed users' expectations. Using the latest technology and data-driven strategies, the team optimises the entire logistics value chain, from seller to the last-mile delivery, and pre-purchase to order completion. With access to extensive data, the team gains insights into logistics operations and user preferences to deep-dive and solve pain points from a first-principles basis. Job Description Develop and implement metrics for logistics user experience: delivery times, shipping costs, order accuracy, and customer satisfaction Conduct in-depth studies and benchmarks for competitive logistics user experience Collaborate with cross-functional teams to gather insights for process improvements Ideate and iterate initiatives to enhance logistics while balancing costs Evaluate solutions using data analysis and user feedback for data-driven decisions Demonstrate strong project management for timely and budgeted logistics improvement projects Work closely with Product and local teams, setting clear objectives and efficient resource allocation Communicate project updates, milestones, and roadblocks to stakeholders Analyse outcomes and conduct post-implementation evaluations for refinement Collaborate with external vendors to optimise service delivery and negotiate contracts Mentor and lead the logistics team for professional growth and success Requirements Degree in STEM or other subjects with an analytical component. Minimum 3 years experience in a dynamic, impact-focused and results-oriented working environment Strong analytical and problem-solving skills; experience with SQL, Python preferred Positive learning attitude, unafraid of embracing new problems and working with ambiguity Self-motivated with strong ownership of work, proactive in finding better ways to get things done Strong communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Internet Marketplace Platforms and Technology, Information and Internet Referrals increase your chances of interviewing at Shopee by 2x Sign in to set job alerts for “Senior Business Analyst” roles. Global Business Analysis Lead - TikTok Shop Associate/Senior Associate, Business Analyst, Business Consulting Senior Operations Business Analyst - User Experience, Regional Operations Business Analyst - CTRM (experience with Aspect essential)Senior Business Analyst - Health Insurance (Fully Remote)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr