Customer Service Assistant @ Hougang

2 days ago

Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Contract

**Salary**

$2,000 - $2,800 Per Month

**Date Posted**

3 hours ago

Additional Details

**Job ID**

5199

**Job Views**

1

Roles & Responsibilities

**Responsibilities**:

Take ownership of customers issues and follow problems through to resolution;
- **
Coordinate/interact **with different departments to ensure customer issues are resolved promptly;
- **
Process all eCommerce orders** for delivery fulfilment;
- Handle all eCommerce orders RMA requests;
- Co-ordination of eCommerce orders with delivery agents;
- eCommerce **online stocks management**;
- eCommerce **online payment monitoring**;
- **
Membership Management**;
- Other Administrative matters when required

**Requirements**:

- Diploma or above or other equivalent certifications;
- Fluent in English with the ability to speak one other language will be an advantage;
- Passion for service and possess excellent communication skills and telephone etiquette;
- Possess relevant experience in call center or customer service environment preferred;

Tags

customer

service

assistant

hougang

contract

role

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