Occupancy Space Coordinator

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Occupancy Space Coordinator
Work Dynamic

ROLE AND RESPONSIBILITIES

OVERALL ROLE
This position will be required to work closely with either the Design and Construction Manager, Project Coordinator or the client (or both) and play a pivotal role in driving project success. While you will be taking ownership of managing the masters of space chargeback and occupancy movement within the client premises with high accuracy, include South East Asia regions, you will also be assisting the Design and Construction Manager & Project Coordinator to manage churn move requests from the client business groups. The role will be required to engage & interface not only with Group Corporate Services (“GCS”), but also with business groups, facilities management team and external parties to assure the CAFM master data is updated in a dynamic environment.

Located in Singapore, the Design and Construction CAFM Coordinator will be working along with the Design and Construction Manager and Project Coordinator on Singapore portfolio and other South East Asia regions via client CAFM system.

MAJOR RESPONSIBILITIES

Space and Move Management
- Working closely with Design & Construction Manager and Project Coordinator and client to ensure high accuracy of CAFM update for reporting to relevant stakeholders
- Ensure monthly space chargeback reporting is updated in accordance to business groups’ feedback and sign off before the cut-off timeline
- Co-Lead with Project Coordinator on churn moves in accordance with business requirement and target timeline with ability to manage external contractors, vendors, and onsite facilities management team
- Creation of ADT / CAD drawings for projects of Space planning and ensuring the compliance of local codes of authority and update into client CAFM system
- Co-lead with Design and Construction Manager and Project Coordinator and coordinate with relevant stakeholders from IT on cost and timeline for all move requests
- Explore and Introduce technology and digital platforms to improve Project management and CAFM space chargeback reporting
- Generate reports and conduct presentations as per the service delivery requirements and overall account management.

Client/Stakeholder Management (in direct support of the South East Asia Account Director)
- Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved
- Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
- Deliver an exceptional quality of service to the Client, as reflected by Client feedback

Staff Management
- Actively encourage an environment that support teamwork, co-operation, performance excellence and personal success

**CANDIDATE SPECIFICATION**: KEY SELECTION CRITERIA

Ideal Experience
- Excellent verbal and written communication skills as well as presentation skills.
- Able to adapt in a fast-paced working environment and versatile in meeting client requirement
- Strong analytical, organization and administration skills
- A minimum of 1-3 years in the space occupancy strategy-planning industry
- Fresh diploma holder from Polytechnics in IT Engineering who is proficient in Excel and Autocad (which will be a plus note) are welcome
- An added benefit would be a relevant certification in space occupancy management, building, business, or other related field; however, this is not a must.
- Proficiency in AutoCAD system and Archibus system will be advantage
- Experience in Asia Pacific is desired, specifically Singapore or Hong Kong

Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)

Client Focus & Relationship Management - ‘I Value my Customers’
- Demonstrates proactive & professional approach t