Reservations Ambassador

3 days ago


Singapore TPC HOTEL PTE. LTD. Full time

**Job Responsibility Reservations/OTS Agent**: - Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system. - Report directly to the Assistant Reservations Manager - Be well versed in Resavison - Work closely with all Front Office and Sales & Marketing providing lead advice and constant "feedback" concerning both enquiries and firm reservations - Maintain a professional and friendly attitude while liaising with guests and clients both in person and on the telephone. - Provide efficient and courteous telephone service to guests and callers so as to upkeep the service standards of Sofitel. - Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest accuracy with errors kept to an absolute minimum. - Offer appropriate room types, price inclusions, upsell and handle price objections. - Responsible for ensuring that all daily tasks is completed diligently - Responsible for providing all telephone inquiries with concise information concerning the services and facilities provided by the Hotel. - Take note of the reservation status to sell available rooms. - To be well informed in all F&B Promotions - Taking In Room Dining Orders and actively upselling **Position Requirements**: - **Able to work shifts**: - Ability to communicate in English effectively. - Good interpersonal and guest interaction skills. - Meticulous and has an eye for detail. - Good organizational and administrative skills. - Knowledge of OPERA software is preferred. - Service-oriented. - Desire and ability to train and develop ambassador. - Maintain awareness of industry trends. - Initiate contacts and establishes rapport easily. - Assert point of view directly yet tactfully. - Organise time and work efficiently.



  • Singapore TPC HOTEL PTE. LTD. Full time

    **Responsibilities**: - Assist the Assistant Reservations/Reservations Manager in overseeing the operations of the department. - Be well versed in Resavision & PMS System (Opera) and ensue Team achieves the benchmark score of 85% - Monitor reservation ambassadors constantly, ensuring that at all times maximum guest satisfaction is being achieved through...

  • Reservations Agent

    1 week ago


    Singapore TPC HOTEL PTE. LTD. Full time

    **Job Responsibility Reservations/OTS Agent**: - Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system. - Report directly to the Assistant Reservations Manager - Be well versed in Resavison - Work closely with all Front Office and Sales & Marketing providing lead advice and constant "feedback"...

  • Reservations Manager

    2 weeks ago


    Singapore TPC HOTEL PTE. LTD. Full time

    **Responsibilities**: Reservations - Direct the reservations team to maximise the sales of rooms and facilities, and at all times monitor quality of reservations, statistical information provided and inter-departmental communications. - Lead the Reservations team to effectively carry out bookings for guests, ensuring a smooth and efficient process for...


  • Singapore Sofitel Singapore City Centre Full time

    **Reservations Manager** Manage the Reservations Department to ensure highest conversion of reservation enquiries and maximum average room rate at all times. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your...


  • Central Singapore IHG Full time

    **About us** Don’t press esc! It’s not a mistakethe first voco hotel in South East Asia is now open on Singapore’s world-famous Orchard Road! voco Orchard Singapore provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are...


  • Singapore 67 PALL MALL SINGAPORE LTD. Full time

    The 67 Pall Mall Customer Service Ambassador will greet and welcome guests and Members appropriately, guiding them correctly to their desired destination. Key areas of responsibility - Understanding of the booking system to confidently make reservations for the Members. - Polite and friendly greeting of incoming guests. - Showing the guests to their table...

  • Brand ambassador

    14 hours ago


    Singapore EMINENCE ORGANIZATION PTE. LTD. Full time

    A Rare Career Opening in a Fast-Growing Marketing Group Most people go through their careers without ever finding a place that genuinely pushes them to grow.This opportunity is for the few who refuse to settle.We're a leading face-to-face marketing group in Singapore, and we're opening our doors to individuals who want more than another job - they want a...


  • Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.** The **F&B Service Ambassador **is responsible for providing food and beverage service to guests in a manner consistent with the restaurant’s standard and also to ensure guest satisfaction. **Our Expectations**: - Clean soiled items on the table and...


  • Singapore 67 Pall Mall Singapore Full time $25,000 - $35,000 per year

    The 67 Pall Mall Customer Service Ambassador will greet and welcome guests and Members appropriately, guiding them correctly to their desired destination.Key areas of responsibilityUnderstanding of the booking system to confidently make reservations for the Members.Confident communication via phone, email, or in person.Polite and friendly greeting of...


  • Singapore JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Experience Ambassador cum Receptionist Work Dynamics - Integrated Facilities Management The Workplace Experience Ambassador oversee and support the effective delivery of Colleague Service Experience of the client and user experience by understanding, assessing, and evaluating the needs of...