Senior Field Service Engineer
1 day ago
The Training Instructor is responsible for contributing to the overall success of Rockwell Automation’s internal training programs that focus on our core technologies such as controllers, visualization, and network as part of our ongoing technical training and early career technical training programs. This individual will be primarily responsible for delivering curriculum that ensures RA technical resources can position, deliver, and support projects in customer facing technical roles. The primary focus will be on technologies such as PowerFlex Drive, Kinetix Servo Drive, Studio5000, and ControlLogix. The individual should have a passion for training and demonstrate the ability to work cross-culturally in diverse and changing environments.
**Key Responsibilities**
- ** **6**0% of role will involve technical training of junior staff, remaining time will be supporting field service activities***:
- Create exceptional technical training content for wide variety of various audiences in a variety of formats
- Provide expert instruction of internal competency training classes on related technologies
- Provide technical consultation and instructional support for team
- Assess global product and technology support requirements and gaps.
- Perform supporting functions/tasks as assigned by manager
- Support other field service support activities when not delivering training activity
**Skills, Knowledge, Experience & Education**
- Diploma or Strong technical experience with Rockwell Drives, Servo Drives and PLCs
- Knowledge of and ability to use best practices of instructor led training in both an in-classroom and virtual environment; coach others on best practices
- Ability to present and communicate (written and verbal) to various levels of the audiences
- Ability to balance multiple priorities, details, and moving parts
- Ability to work independently and as part of a team
**Education and Experience (minimum)**:
- Bachelor of Engineering in engineering
- 5-15 years’ experience with Rockwell Automation technologies (Industrial Automation Control, Power Control, Motion Control, Information Software)
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