Customer Service Executive Logistics East 5 Days

4 days ago

Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Salary**
- $2,000 - $2,500 Per Month**Date Posted**
- 8 hours agoAdditional Details

**Job ID**
- 95805**Job Views**
- 8Roles & Responsibilities
- **Basic salary of up to $2400**:

- **5 days working week**:

- **Good career progression**:

- **Min GCE ‘O’ / Diploma in any discipline, preferably with at least 2 year of customer service experience**

**RESPONSIBILITIES**:

- To ensure all data entry in SOT/ CRM system are up to date and accurate.
- Daily check on all shared files of CR/CCC/MGL and ensure all data are up to date and proper follow up.
- Manages ePOD and devices inventory.
- Delivery team KPI report generation.
- Handle all incoming calls from CCC/CR and give direct responses as required
- Raise issues and feedbacks to CCC/CR
- Follow up on daily cases.
- Attend TSP session
- Fulfil customers’ feedback, claims and delivery requirements
- Confirmation of delivery bookings and follow up with end customers is required occasionally
- Close monitor the delivery status of the delivery teams through tracking system
- Communicating with delivery teams on their daily job status and ensure job closure at end of day
- Support night data/NDD for CP planning and pushing of M tracker
- Covid-19 Safety Check calls

**REQUIREMENTS**:

- Min GCE ‘O’ / Diploma in any discipline, preferably with at least 2 year of customer service experience

**OTHER INFORMATION**:

- Location : East
- Working Days/Hours : 5 days work weeks inclusive of Saturday / Sunday (Shift hours)
- Salary : Up to S$2400 or higher (salary will commensurate according to experience & qualifications)
- The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

**HOW TO APPLY**:
or call your Friendly Consultant, **Tan Qiuxuan (Reg. No: R21103954), at **(Requires log in to see phone number)** **for a confidential discussion.

**Please indicate the below information in your resume**:

- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work

Cessation of Collection of full NRIC Numbers:
**YOUR SUCCESS IS OUR ACHIEVEMENT**

Tags

customer

service

executive

logistics

east

5

days

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