
Customer Service Assistant
4 days ago
Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. The target is to ensure excellent service standards and maintain high customer satisfaction.
- Listen to the customer queries patiently and solve it. If the problem doesn't seem to solve, then forward the problem to the superiors or sales personnel.
- Respond to the problems of the customer promptly
- Look after the customer accounts and update their transaction status
- Draft the necessary documents, letter or statements, as required by the customer
- Maintain records of interactions with the customers in an orderly manner
- Coordinate with the internal department to find solutions and resolve matters for customers
- Maintain a follow up on the customer, whose query you had solved, ensure they are satisfied with your answer.
- Assist in the rotation of stock to comply with FIFO operations
- Support in documentation for accountability of all products at all stages of the operation as necessary, assist to resolve any discrepancy issue
- Any other duties that may be assigned due to exigencies of job needs.
- Monitor work areas to ensure that safety practices are being followed.
- Physical involvement in sanitation and co-operate with team members in ensuring the warehouses and offices is kept clean and tidy per 5S practice.
- Ensure physical stock tally with inventory system through proper process and documentation.
- Prepare product or services report by collecting and analyzing customer information
- Go the extra mile to engage customers
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Customer Service Admin Assistant
2 days ago
Singapore SONG KWANG ELECTRIC SERVICE Full timeAnswering questions about a company's products or services. - Processing orders and transactions. - Resolving issues and troubleshooting technical problems. - Delivering information about a company's offerings. - Providing proactive customer outreach. - Handling customer complaints. - Arrange schedule for technicians - Data Entry
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Customer Service Officer
2 days ago
Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full timeIn this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work...
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Customer Service Officer
16 hours ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a...
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Customer Service Assistant
2 weeks ago
Singapore Eco Global Full time $13,200 - $144,000 per yearA Customer Service Assistant assists customers with inquiries related to a company's products and services. Customer Service Associates maintain adequate company and product knowledge to provide proficient service. Also known as Customer Service Representative.Customer Service Assistant Responsibilities: Attending training sessions to grow knowledge of...
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Customer Service Assistant
2 days ago
Singapore ALEX FULFILMENT SERVICES PTE. LTD. Full timeMAIN RESPONSIBILITIES To provide customer service for warehousing and transport operations. To highlight and troubleshoot any service issues and customer complaints as well as requests in a timely manner. To assist with producing reports for management. To assist with investigate failures and produce incident reports. To assist with billing on weekly and...
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Customer Service Assistant
4 days ago
Singapore SNOW PTE. LTD. Full time**Key Responsibilities**: - Responsible to manage customer order provisioning and service assurance activities. - Coordinate and follow up on sales enquiries quotations, purchase orders, shipments & deliveries. - Quotations to both local & overseas customers - To assist out overseas colleagues and agents in their quotations. - Coordinate with both local &...
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Customer Service Officer
5 days ago
Singapore SAFRA National Service Association Full time $30,000 - $50,000 per yearCUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
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Customer Service Assistant
3 days ago
Singapore FujiFilm Full time $35,000 - $45,000 per yearJOB SCOPE :The Customer Service Assistant/Associate ("CSA"), Retail, is responsible for delivering service and operations excellence. He/she also engages in innovation and productivity initiatives for the store. He/she handles customers' enquiries (in-store, by email or phone) to drive customer experience across channels.He/She operates in a fast-paced,...
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Customer Service Assistant
2 days ago
Singapore PERSONNEL LINK JOBHUB PTE. LTD. Full time**Customer Service Assistant** - Manage front desk duties at Service Reception area - Attend to walk-in customers - Work closely with service and workshop team to follow up on vehicle’s service status - Prepare daily/weekly/monthly reports and filing of job orders - Perform cashier duty **Job Requirements**: - NITEC, GCE‘N’/'O' level or its...
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Customer Service Officer, Front Desk
4 days ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**PERMANENT JOBS!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...