System Administration Support

6 days ago

Bukit Merah, Singapore WPH Full time

**Key Responsibilities**:

- **System Administration and Monitoring**:

- Oversee the day-to-day administration of SAP ERP, SAP BW, SAP Fiori, HANA Database, and ASE Database systems.
- Perform regular health checks, monitoring system performance, and ensuring high availability and reliability of all components.
- Proactively identify and resolve performance bottlenecks and system issues to ensure seamless operations.
- **System Upgrades and Patch Management**:

- Ensure compliance with organizational policies and minimize downtime during upgrades by leveraging effective change management practices.
- Document upgrade procedures and changes to maintain an up-to-date knowledge base.
- **Backup, Recovery, and Security**:

- Implement and maintain robust backup and recovery processes for all databases and systems in the landscape.
- Monitor system security, manage user access control, and ensure adherence to data protection regulations.
- Collaborate with the cybersecurity team to identify and mitigate potential vulnerabilities.
- **Incident Management and Troubleshooting**:

- Respond promptly to incidents and service requests related to system performance or failures.
- Conduct root cause analysis for recurring issues and implement permanent resolutions to prevent future occurrences.
- Work closely with cross-functional teams to address complex technical challenges.
- **Documentation and Knowledge Sharing**:

- Create and maintain detailed documentation for system configurations, operational procedures, and troubleshooting guides.
- Train team members or end-users on best practices and new functionalities introduced in the landscape.
- Stay updated on emerging technologies and contribute to continuous improvement initiatives.

**Qualifications / Requirements**:

- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 3+ years of experience in system administration or IT operations with a focus on SAP systems and databases.
- Strong knowledge of SAP ERP, SAP BW, SAP Fiori, HANA Database, and ASE Database architecture and administration.
- Proficiency in troubleshooting complex technical issues across multiple platforms.
- Familiarity with backup/recovery tools, monitoring solutions, and security best practices.
- Excellent communication skills and the ability to work collaboratively in a team-oriented environment.
- Certifications in SAP or database administration (e.g., SAP Certified Technology Associate) are a plus.

Join our team to play a pivotal role in maintaining the stability and performance of our critical IT systems while contributing to the success of our organization

Pay: $3,000.00 - $6,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- system administration or IT operations: 3 years (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person

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