System Administrator

2 weeks ago


Kaki Bukit, Singapore BLACKSMITH PRODUCTION PTE LTD Full time $60,000 - $90,000 per year

Job Description


• User onboarding and offboarding (accounts, devices, access permissions, shared drives, emails).

• Workstation setup, configuration, and maintenance.

• System performance management — updates, cleanup, storage optimization, antivirus compliance/ monitoring 

• Microsoft 365 administration — Exchange, Teams, SharePoint, Azure AD, Office apps.

• License and subscription management (Office, antivirus, Zoom, etc.).

• Troubleshooting - business applications, hardware, and infrastructure-related issues etc. 

• Ticketing system administration.

• Backup and data recovery systems — local and cloud solutions.

• File hosting and shared drive administration — NAS or cloud environments.

• Documentation of IT processes, configurations, and standard operating procedures.

• IT asset inventory management and tracking.

• Network and Wi-Fi management — VPN access and troubleshooting.

• Email domain, DNS, and certificate configuration and upkeep.

• VoIP phone extension setup and support.

• CCTV security camera monitoring and maintenance.

• Research and recommend improvements to existing infrastructure.

• Security governance — MFA, password policies, device compliance.

• Ensuring best practices for data protection and system access control.

• Planning and managing hardware/software purchases.

• Standardizing IT equipment and technology.

• Provide help desk and technical support to on-site and remote employees.

Experience & Qualifications


• Diploma or Degree in Information Technology, Computer Science, or related field.

• Minimum 3-4 years of hands-on IT support or system administration experience.

• Strong knowledge of Windows OS deployment, troubleshooting and device configuration.

• Experience with Microsoft 365 admin — Exchange, Teams, SharePoint, Azure AD.

• Familiar with backup solutions (cloud and local) and file sharing services.

• Knowledge of ticketing systems such as ServiceNow, Zendesk, etc. 

• Strong problem-solving skills with urgency in issue resolution.

• Well-organized and able to work independently with minimal supervision.

• Familiar with IT security practices, governance, and data protection practices.



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