Customer Success Associate

2 weeks ago


Singapore Carro Singapore Full time

Industry
- AutomotiveJob Function
- Operations & SalesCity
- SingaporeProvince
- SingaporeCountry
- SingaporePostal Code
- 573972As part of the Customer Success Team, you are required to serve our customers, communicate and assist them in a polite & professional manner through face-to-face engagements. This involves but is not limited to, guiding our customers through a step-by-step process on transfer of vehicle ownership through the LTA website, walking them through the process of handing and taking over of cars, and signing of all transfer related documents.

What you will be doing:

- To assist customers in both handing and/or taking over of cars in an orderly and timely manner
- Provide guided assistance to customers on online transfer of vehicle ownerships
- Provide clear and accurate information for all related signing of documents
- Checking & collecting the car from customer’s preferred location or our office
- Collect feedbacks or google reviews from customers

**Requirements**:

- Possess a valid Singapore Class 3 Driving License
- Possess a positive and customer service-oriented attitude
- Meticulous and have an attention to details
- Able to adapt to fast paced changes and work well in a team


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