Senior Solutions Manager

3 days ago


Singapore CYBERPROOF SG PTE. LIMITED Full time

We are seeking a Senior Solutions Manager with strong expertise in Salesforce Marketing Cloud, Health Cloud, Data Cloud (CDP **)**, Salesforce AI tools, along with proven domain knowledge in Healthcare and Financial Services. The role involves solution design, architecture, and hands-on implementation, ensuring compliance with industry regulations such as PDPA, HIPAA, and financial data standards.
- Bachelor’s/Master’s in IT with minimum 10 years’ experience.
- 7 years in Salesforce, including 5 years consulting/client-facing.
- Strong domain expertise in healthcare and/or financial services (EMR/EHR, insurance, banking, compliance).
- Hands-on with Marketing Cloud (journeys, automation, AMPscript) and Data Cloud/CDP (ingestion, segmentation, activation).
- Experience with Salesforce AI tools (Einstein, generative AI, personalization).
- Knowledge of Healthcloud ,Sales Cloud and Service Cloud integrations.
- Technical skills in API integration, ETL, data modeling, SQL, data migration.
- Excellent communication and stakeholder management.
- Ensure all data transfers and system integrations comply with security, compliance, and cybersecurity standards.
- Design solutions in alignment with customer-specific data protection policies and regulatory requirements (e.g., PDPA, HIPAA, GDPR).

**Must Have**
- Salesforce certifications (Marketing Cloud, Healthcloud ,Data Cloud, AI).
- Multi-cloud architecture and AI/GenAI expertise.
- Familiarity with healthcare/finance systems and compliance audits.
- Experience with DevOps/CI-CD and Salesforce release management.
- Expert in Salesforce Marketing Cloud, HealthCLoud ,Data Cloud (CDP), and AI tools (Einstein, GenAI).
- Strong healthcare and financial services domain knowledge with compliance expertise (PDPA, HIPAA, PCI-DSS).
- Skilled in API integrations, ETL, data modeling, SQL, and data migration.
- Proven ability to design multi-cloud Salesforce solutions (Sales, Service, Marketing, Data Clouds).
- Experienced in leading projects and managing stakeholders.
- Clear communicator who translates technical concepts for business users.
- Analytical problem-solver with attention to data privacy and compliance.
- Adaptable to evolving requirements and ambiguous scopes.
- Mentors junior team members and drives client-focused delivery.



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