Customer Service Engineer

3 days ago

Singapore GMP Group Full time

**Responsibilities**
- Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.
- Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.
- Conform always to Malvern Panalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.
- Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met. Carry out preventative maintenance activities to installed base as per factory guidelines.
- Provide Service Support and basic training after installation.
- General Service administration activities and report submission.
- Responsible for proper spare part handling per internal procedures.

**Requirements**:

- Diploma Electrical Engineering & Mechanical Engineering, Physics, or related education. Knowledge of Chemical Engineering, Chemistry, Chemical, Electronics, Mechanics preferred.
- 2~3 of experience in maintaining analytical instruments or semiconductor equipment is preferred.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

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