Senior Library Executive, Resources, Discovery

1 week ago


Singapore Nanyang Technological University Full time

Key Responsibilities- Perform and supervise the end-to-end information resource purchase workflow (from purchase requisition to payment in Ariba) and manage records in the library management system to provide seamless access to end users.- Collate and provide relevant usage data to facilitate librarians’ evaluation in resource subscriptions and renewals.- Manage and maintain accurate and active links to the resources to ensure the content are fully accessible to the NTU community.- Implement the automation of DocDel service via RapidILL to improve work efficiency.- Coordinate with other vendors for requests not available in RapidILL to deliver requested documents in a timely manner.- Monitor and submit purchase requests for the document provision services charged by various vendors.- Identify and recommend resources that are highly requested for purchases to optimize the library collection.- Provide peer training and sharing to increase team knowledge and service impact.- Manage ILL requests to ensure that all requested books are delivered efficiently and effectively to NTU Library and requestors.- Administer payment for the loan services charged by other libraries/vendors (local and overseas).- Manage invoices for items lent to other libraries (local and overseas) and monitor payment into NTU Library account.- Respond to resources-related enquiries received via CEMS to assist users with required information or resolve access issues.-
- Collate and analyse enquiries to identify and recommend new resources, services or possible solutions to issues observed to the team lead and librarians.- Undertake additional tasks as needed to support the team and organisation.

Requirements- Diploma holders with at least 3 years of relevant work experience preferably in library and information science or service-oriented fields, or Degree holders with an interest in these areas.- Relevant working experience and demonstrated ability in business, finance, or procurement, library collection acquisitions or e-resource subscriptions will be advantageous.-
- Excellent written and oral communication skills.- Familiarity with library management and procurement systems.- Team player with good interpersonal skills and able to work effectively with users, colleagues, and other internal and external stakeholders.- Adaptable to change, willing to continuously learn and keep abreast of emerging practices and technologies.- Strong service mindset and excellent time management skills.- Strong planning and organisation skills with attention to details.

Hiring Institution: NTU



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