Regional After Sales Business Executive

Singapur

Get started with us now At ZwickRoell, you can look forward to a challenging and innovative areas of responsibility in an agile and internationally minded company. We push materials and components to their limits and deliver reliable test results for our customers. The family-owned ZwickRoell Group is the global market leader for materials testing systems since over 160 years. More than 1,800 employees achieve an annual turnover of 290 million Euros. Well-known local and international manufacturers, researcher & developer as well as Universities from all industries & disciplines rely on our high-tech testing technology from the ZwickRoell Group. We are represented by our own subsidiaries as well as by our sales & service partners in more than 56 countries worldwide.
At ZwickRoell, we are open-minded and passionate about whatever we do We provide and continuously develop a high-performance culture and actively promote international exchange programs & deployments to develop long-term career paths. We continuously strengthen our operational excellence and act with agility to excite existing customer and to win new customers.
We are hiring an open-minded and self-driven Regional After Sales Business Executive based in our Regional Headquarter in Singapore.

**Job overview**:
**Your tasks**:

- Achieves order entry targets for accessories, retrofits & services of ZwickRoell Singapore.
- Actively promotes ZwickRoell retrofits, accessories & services for existing install base in SEA.
- Actively promote tXt update/upgrade, condition monitoring to existing install base.
- Review install base to identify & make strategies for sale of accessories, retrofits & services.
- Close interaction with UZ after sales team to develop sales strategy for accessories, retrofits.
- Close interaction with ZR entities & partner to push accessoies & retrofits business.
- Prepare & deliver technical presentations to customers & partners on product & services.
- Utilizes PULSE/CRM system to actively manage aftersale opportunities & quote of SEA.
- Provide regional v2 support to ZR entity & partners on “uzs-uzp” products & services.
- Prompt response to customer/ partner enquiry by specifing & preparing quotation.
- Regular visit to local & regional strategic customers for consultation & project discussion.
- Build long-term relationships & excite key decision-makers with technical consultation to existing local/ strategic regional install base.
- Continuously monitors competitor activities at prospective customers, and provides timely reporting on competitive activity to Regional Service Manager.
- Provide pre-test & demostration at Xpereince center for customer new testing requirements.
- Report customer complaints & seek support from Regional Service Manager for resolution.
- Any other ad-hoc duties assigned by Regional Service Manager.

**Your profile**:

- Education
- Diploma or Bachelor’s degree in engineering or technical discipline.
- Diploma or Master’s degree in Sales & Business administration (preferred).

Experience
- Experience in measurement, analytical instruments or materials testing is advantageous.

**Requirements**:

- Strong oral & written communication along with presentation skills.
- Passionate towards sales and consultation to meet customer requirements.
- Basic understanding of materials property, mechanics, hydraulics & pneumatics.
- Ability to work independently under pressure to delivery Sales target.
- Proficient in Microsoft Office with strong computer and software skills.
- Proficiency in English & an Asian language (Thai, Malay etc.)
- Proficiency in German language would be advantageous.
- 60% travel requirement to local & regional customer.

**Interested?**:
**Are you open-minded and passionate about what you do?