Senior Executive, Quality Assurance

1 day ago

Changi, Singapore SATS Full time

**About us**
**About SATS - Feed and Connect Communities**

SATS is Asia's preeminent provider of food solutions and a global leader in gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

**Key Responsibilities**
Key Responsibilities
- Conduct food safety and hygiene inspection to ensure operation adhere to Food Safety, Inflight Catering / Airlines Audits and local regulatory requirements
- Plan and conduct ISO/HACCP internal audit to ensure operation team comply with the ISO 22000 & HACCP food safety and quality management system
- Attend to site inspection by local Food Authority (SFA) and site audit & e-Audit by Auditors (clients, third party Auditors etc.)
- Attend briefings and meetings such as morning briefing, Union Meeting, Risk & Safety Meeting and any ad-hoc meetings that involved QA
- Support the MSC/ASC certification audit and traceability
- Support QA Manager in managing the customer complaints, investigation and prepare the reports pertaining to food safety incidents and quality assurance
- Follow up with the Suppliers on the customer complaints and review the supplier investigation report and corrective action to prevent recurrence
- Conduct QA random sampling for microbiological testing, monitor and analyze the test results, performance and trending; and follow up on the unsatisfactory result (if any).
- Prepare and vet the QA test reports
- Support Manager on the data compilation, analyze the data using Pivot or Business Performance Monitoring Tools and prepare the monthly report to HOD
- To support Manager on the shelf life validation study which include planning, coordination, testing, data analysis and report preparation
- To support Manager on the simulation test to validate the process and verify QA findings, and prepare the report
- Assist to update and maintain the Food Safety Management System manual (ISO 22000 / HACCP), Standard Operating Procedures (SOP) and Guidelines.
- Support SATS Group QA on the ad-hoc projects / special commercial events / emergency preparedness and periodic validation program such as Mock recall and BCP exercise.
- Review the Pest Control Service Report to monitor their Pest Management performance and ensure comply to contract, audit and food safety requirement.
- Support Hygiene & Compliance team in the review of Tender Specification for Cleaning Service Contract and Pest Management Contract.

**Key Requirements** Key Responsibilities**
- Degree in Food Science / Food Technology /Food Science & Nutrition / any relevant Science with at least 3 years of relevant work experiences
- Knowledge and audit experience in ISO, HACCP and GMP is an advantage
- Assertive and able to work independently
- Meticulous, proactive and positive
- Good communication, writing and interpersonal skills

LI-ZL1

Job Reference: SATS01580

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