Senior Network Specialist

**THE OPPORTUNITY**
- Work within the** healthcare sector with advanced IT process; **perfect for** tech-savvy individuals**:

- **Based in Singapore**, the regional hub for **Asia Pacific (AP) and named one of the Best Companies to Work for in 2019 by HR Asia**:

- Join the** premier biopharmaceutical company** that has been **in Singapore for more than 25 years and in AP for over 60 years.**

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

**What you will do**

The enterprise Information Technology field is rapidly changing. The explosion of data tied to the ubiquity of digital technologies and services available to consumers is changing the expectations of senior leaders, employees, customers and patients. People want access to information, everywhere, on any device, anytime. These challenges require IT to significantly uplift its technology assets and skillsets to speed up and drive the changes. To address this challenge, IT has established a three hub model in Singapore, Branchburg and Prague to provide a follow-the-sun operational model leveraging networked teams that can better support the business, the patients and make the crosswork between different departments and regions more and more agile.

We are seeking a talented and energetic Senior Network Specialist to support our large global network. You will have the opportunity to work on global teams to identify and tackle the biggest opportunities and challenges at the intersection of healthcare, information and technology. This position will report into the Network Reliability Engineering product group that focus on continuous service improvement, drive network automation adoption in operations and develop meaningful operation matrix and dashboard

**What you must have**

To be successful in this role you must have:
**Education level**:

- Education: MSc Degree or BSc Degree or equivalent with relevant experience in Computer Science, Computer Science Engineering, Math, or equivalent experience

**Required Experience and Skill**:

- CCNP or CCIE certification or 10 years’ experience Routing & Switching, Network Security and Cloud technologies
- Excellent communication and interpersonal skills.
- Ability to work in high pressure dynamic environment and independently prioritize work.
- Handle repetitive issues and investigations or special request
- Address remediation efforts (Long term remediation, Vulnerability, Health checks, etc.)
- Advance knowledge in Routing & Switching, Wireless, Load Balancing, Data Center Technologies, SD-WAN and DDI (Cisco, Velocloud, F5..etc)
- Advance knowledge in TCP/IP protocol stacks
- Good understanding of Network Security and Cloud (AWS, Azure, DMZ, Palo Alto, ASA, FTD, SASE, etc.)
- Experience with Network Operations and drive Network automation adoptions
- Familiar with automation, monitoring and reporting tool such as or similar to (example ServONE, Ansible, Glueware, NetBrain)

**Desired Experience and Skills**:

- At least 6 years experience supporting networks for a large company with 10,000
- employees or more
- Understanding of service management & best practices (Example ITIL) - Incident,
- Problem, Change
- Understanding of ITSM tools such as ServiceNow and Remedy
- Experience with project management
- able to set priorities according to business needs with mínimal oversight
- A strong desire to locate and resolve the root cause of complex problems

**WHAT YOU CAN EXPECT**
- Limitless opportunities across various areas in IT; well-structured career path
- You will tackle the biggest challenges in the healthcare industry and information technology
- Opportunity to learn and enjoy rewarding career that technology companies don’t bring; the satisfaction of saving lives and making an impact

Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

**Who we are **

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

**What we look for **

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius t