Customer Service Officer
2 weeks ago
Monday to Sunday (5 days work week - based on rotating shift)
Job scope:
- Handle general enquires over the concierge or via incoming call
- Provide directional assistance to shoppers when necessary
- Handle all redemption, ensuring inventories & Counter stocks are tallies in CRM
- Track all lost and found item reported at the concierge
- Administrating all written or verbal feedbacks received
- Liaising with service team on facilities maintenance
- Roving duties in the mall
- Other ad-hoc duties assigned
Requirement:
- Relevant working experience in customer service / receptionist
- Detailed oriented, diligent, reliable and ability to take direction and execute instructions effectively
- Good analytical, problem solving, written and verbal communication
P-Serv Pte Ltd - RCB No. 199002727Z
EA License No. 90C3494 - EA Registration No. R21100082 (Mavis Goh)
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