Customer Service Analyst
1 week ago
The Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues - Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards - Conduct necessary analyses to address client needs - Communicate resolutions to clients Qualifications: - Previous relevant experience preferred - Experience in customer service - Proven investigative, analytical and risk management skills - Demonstrated ability to present concepts and influence/lead change - Consistently demonstrate clear and concise written and verbal communication - Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results **Education**: - Bachelor's degree/University degree or equivalent experience - **Job Family Group**: Customer Service - **Job Family**: Service - **Time Type**: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Customer Service Analyst 2-support
4 days ago
Singapore Oracle Full timeCustomer Service Analyst 2-Support-22000G0U **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Customer Service Analyst & Trainer** **Travel: UP TO **5**0%** **The Opportunity**: We are looking for a Customer Service Analyst & Trainer who is that magical blend of a great communicator,...
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Customer Service Analyst
6 hours ago
Singapore Citi Full timeThe Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...
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Developer/Analyst
1 week ago
Singapore CUSTOMER CAPITAL CONSULTING PTE. LTD. Full timeResponsibilities As a developer/analyst, you will the part of the team in delivering value-adding and effective Microsoft CRM and PowerApp applications for our government and enterprise clients. You will play an important role in You will be responsible for application development, implementation, customer training, support and maintenance for both...
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Customer Service Analyst
6 hours ago
Singapore Citi Full timeThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
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Customer Service Sr Analyst
2 days ago
Singapore Citi Full timeThe Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of high-profile...
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Customer Service
3 days ago
Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per yearJob Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...
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Singapore Public Service Division (Singapore) Full timeAnalyst / Senior Analyst / Lead Analyst (LD Process Transformation)Join to apply for the Analyst / Senior Analyst / Lead Analyst (LD Process Transformation)role at Public Service Division (Singapore) . What The Role Is The Leadership Development & Strategy Cluster oversees the Leadership And Talent Development policies and approaches at the Public Service...
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Business Support Analyst
4 days ago
Singapore Cartrack Full timeBusiness Support Analyst (Customer Service)We are a world‐leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Support Analyst to join our team. Our teams are collaborative, vibrant and fast‐growing and all team members are empowered with the freedom to influence our business with ideas...
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Telephony Network Analyst
4 days ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time**JOB SUMMARY** The Network Services Telephony Network Analyst position will be part of a team that provides day-to-day management, programming and technical oversight for the IP Voice systems supporting Customer Engagement Centers (CECs) located throughout the world. The incumbent will be responsible for the daily operations and configuration of the CEC...
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Analyst, Customer Service Specialist
14 hours ago
Singapore DBS Bank Full timeAnalyst, Customer Service Specialist (Inbound), IBGO BusinessCare, Group COO Join to apply for the Analyst, Customer Service Specialist (Inbound), IBGO BusinessCare, Group COO role at DBS
