Head of Risk, South-east Asia

Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. **Join Visa: A Network Working for Everyone.** **Job Description**: Visa owns the most recognizable global brand in the financial services industry. Maintaining trust in that brand and differentiating Visa from competitors is crucial. Risk management is emerging as one of the key pillars of Visa’s strategy of Championing Security and Deepening Partnerships. With in-market ownership of this strategy, the Risk function plays a critical role to support the enterprise and operational risk activities of the company. **What a Head of Risk, South-east Asia (SEA) does at Visa**: Reporting to the Asia Pacific Regional Risk Officer, the Head of Risk, SEA, is entrusted with a broad portfolio of responsibilities including Strategic Risk Management for the business, Credit Settlement Risk and Ecosystem Risk (Fraud & Data Security) across South-east Asia. These markets represent a diversity of regulatory environments. The Head of Risk for SEA will interact and represent Visa with Government, Banking and Law Enforcement agencies across each market, including MAS in Singapore, BNM in Malaysia, BOT in Thailand, BI in Indonesia, BSP in Philippines etc. This sub-region includes some of Visa’s fastest growing markets In addition to overseeing Strategic Risk Management, the Head of Risk will have sub-regional responsibility for championing security in the industry and maintaining the integrity of the payments ecosystem. This complex and fast evolving ecosystem includes issuing and acquiring banks, merchants, cardholders, and service providers such as processors, device manufacturers, and payment gateways. A key responsibility of the Head of Risk will be the development and implementation of Security Roadmaps for all key markets across South-east Asia. Security Roadmaps are a set of market-specific initiatives & goals backed by Visa Rules, mandates and incentives. The roadmaps agreed collaboratively with clients & regulatory bodies, driving improvements in the security posture of the industry - underpinning Visa’s reputation in security. Historically roadmaps included EMV adoption, PCIDSS adoption, 3-D Secure adoption and Consumer Awareness campaigns. The Head of Risk will develop comprehensive Country Risk Plans, security priorities and execute strategies to prevent fraud, enhance user authentication, safeguard sensitive data, identify and respond to data breaches and prevent the misuse of the payment system for unlawful purposes. The Head of Risk will also be responsible for representing Visa’s Credit Settlement Risk policy to protect Visa against financial loss in the case of a failure of an issuing or acquiring bank. **Key Responsibilities**: - Develop and execute a comprehensive risk plans that is consistent with local market landscape, country priorities and global risk strategy. Execute both internal and external risk management programs - Lead client forums (Singapore, Malaysia, Thailand Risk Councils, working groups, etc.) - Promote & support client adoption of Visa risk products / solutions / initiatives - Identify new, creative "win-win" methods to reduce and mitigate payment system risk, fraud and cardholder data security risks - As a member of Singapore, Malaysia and Thailand (SMT) as well as Indonesia, Philippines, Vietnam, Myanmar and Cambodia (IPVMC) Leadership Team(s), serve as a trusted & strategic advisor to the Group Country Manager(s) on all risk issues - Prepare reports, briefings and other written products to update executive management on risk activities, issues and opportunities. Convey risk-related trends and developments to local country manager and leadership team through regular reporting - Synthesize marketplace feedback regarding the effectiveness of Visa’s risk management strategy and programs; benchmark Visa’s performance relative to other payment networks and participants - Guide Visa’s proactive risk communications and collaboration across all of these stakeholders so as to advance the safety, security and long-term growth of the Visa payment system - Lead the responsible innovation initiative by assisting Visa and its clients mitigate risks and embrace new technology im