Conversion Rate Optimization

4 days ago

Singapore ZEN BEAUTY SERVICES LLP Full time

Industry: E-commerce

We are a fast-growing beauty brand committed to delivering real results in hair. We’re now hiring a full-time CRO Specialist to own and optimize the entire online sales funnel—turning clicks into conversions and visitors into loyal customers.
- _______

What You’ll Be Responsible For:

- Analyze user behavior across Shopify, GA4, Hotjar to identify friction points
- Plan, execute, and report on A/B tests for product pages, landing pages, checkout, and upsell flows
- Optimize mobile and desktop experiences for higher conversion rates and AOV
- Improve overall site UX with CRO best practices and data-backed decisions
- Create weekly CRO reports with learnings and recommendations
- Work closely with the founder and Marketing to align with business goals
- _______

What We’re Looking For:

- 2+ years of hands-on CRO experience (Shopify or DTC brands preferred)
- Proven track record of improving conversion rates and AOV
- Strong grasp of tools: GA4, Hotjar, Shopify analytics, A/B testing platforms (e.g., VWO, Convert, Google Optimize)
- Strong sense of UX/UI and mobile-first design
- Data-driven and detail-oriented with testing mindset
- Basic understanding of HTML/CSS is a plus
- Strong communication and project management skills
- _______

✨ What You’ll Get:

- Competitive salary based on experience
- Work with a supportive, fast-paced, and purpose-driven team
- High ownership and impact across brand growth
- Opportunity to innovate and test ideas freely
- Employee discounts and early access to new launches
- _______

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