Manager, Technology

**About us** About SATS - Feed and Connect Communities**

SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, food service chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

**Key Responsibilities**

**Key Responsibilities**:

- **Technology Business Partner**:Collaborate with business users to understand their needs and assist in implementing effective solutions.
- **Solution architect Expertise**:Provide architectural guidance and share leading/best practices for global HRIS setup/roll-outs
- **Configuration Expertise**: Configure SuccessFactors modules (Employee Central, Payroll, Performance Management and Goal Management, Time Management, Learning Management, etc)
- **Integration Projects**:Assist in analyzing and implementing SuccessFactors integration projects, defining workflows, local and exception processes and value mapping artifacts.
- **Holistic Analysis**: Evaluate business needs, considering interdependencies, risks, and benefits to propose optimal solutions.
- **Team Support**: Motivate and guide the team to follow HR best practices.
- **Project Management**: Plan, manage, and implement projects, ensuring smooth and timely execution; manage resources, stakeholders, timeline/schedule, costs, risks, scope of work, quality of work, communications with project sponsors, business users, vendors and team members.
- **Scope Definition**: Assist in defining project scope, requirements, and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop detailed project plans to monitor progress.
- **System Testing**: Test system areas during implementation, upgrades, and other configuration changes.
- **Integration Monitoring**: Monitor and provide solutions for HR systems integration with other systems (e.g., Time management system, SAP S/4HANA, Concur), and third-party vendor solutions.
- **Cross-Functional Collaboration**: Work with different teams to solve problems and implement changes.
- **Documentation**: Create and maintain comprehensive project documentation.
- **User Support**: Provide end-user support to ensure system adoption and ease of use.
- **Issue Resolution**: Resolve issues related to system upgrades, releases, fixes, and improvements.
- **Knowledge Transfer**: Partner with team members to ensure alignment and knowledge transfer.
- **Global Rollouts**: Support global HR systems rollouts.

**Key Requirements**
- Degree in Computer Science, Information Technology, or a related field from a reputable university.
- 5-7 years of experience with SuccessFactors systems (including Employee Central, Data Integration, and Data Cleansing) is a must. Experience with Concur is preferred.
- SAP Core HR/Payroll functional & implementation background required.
- Experience in developing interfaces between SuccessFactors and other systems, including creating integrations using SuccessFactors Cloud Platform Integration (CPI) is preferred.
- Proficiency in IT project management, developing, analyzing, and implementing technology solutions.
- 5-7 years of experience supporting HR systems and leading small teams to implement HR initiatives.
- Experience as a lead consultant in multiple (2+) regional/global SAP SuccessFactors end-to-end implementation projects in various modules of SAP SuccessFactors.
- Strong analytical skills to assess business needs and propose effective solutions.
- Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, and understanding for technical and non-technical audience
- Strong validation skills to ensure alignment with business sponsors, stakeholders, and management.
- Strong interpersonal skills to work effectively within a team and independently.
- Ability to motivate and guide team members to follow HR best practices.
- Strong problem-solving skills to address issues related to system upgrades and improvements.
- Ability to create and maintain comprehensive project documentation.
- Willingness to acquire new competencies and adapt quickly to new tasks and environments

LI-WK1

Job Reference: SATS01738